The Shannon Mercantile,

4350 Thomas Dr, Lakeport, CA 95453, United States

"This place is a scam. Nice grounds, beautiful atmosphere but service is poor and you don’t receive what you are promised. I became a wine club member here after my first visit. One of the very few features of their wine club membership is “complimentary tastings for 2.” I came back to visit a month or so after signing up to be a member with the intention of utilizing my 2 complimentary tastings and also purchasing some canned wine. To my dismay, I was told “we cannot honor your free tastings under your wine club membership because we are serving pizza”. When I asked how serving pizza could influence my free wine club tastings I was told “we don’t do tastings during our events because we get too busy but if you came in earlier today you could have received your free tastings” One of the main benefits of becoming a member is being able to visit from time to time and receive the free tastings. The fact that they don’t serve wine club tastings during events is an absolute scam and poor service. Keep in mind they seem to have events regularly during the week. One has to ask “when do we actually get to receive this wine club benefit”? We cancelled our membership on the spot and definitely won’t be returning. Usually when you become a wine club member at a winery you are treated a bit better and get some perks. None of these things apply to the Mercantile. Place is a scam. Don’t waste your time."

"Went for a concert, while beautiful atmosphere the rest was terrible. Pizza is just expensive dough, barely cheese, close to zero sauce. Left after the third time the power went out on the band. Cant reccomend."

"Good wines, my favorites were the Wrangler Red and the Rosé. The staff was very friendly, and the tasting room and grounds are beautiful. We loved it so much we became wine club members."

"A new and completely beautiful spot to sample the Shannon family wines which are delicious, affordable and award winning. The newly renovated building is gorgeous, comfortable and welcoming. A large selection gourmet items are available to enjoy on-site or to go. The Shannon family are real farmers- they raise lamb, which is available for sale- the chop were perfection when grilled. The staff is welcoming, friendly and helpful-no Napa attitude at this place."

"The Mercantile is a new fresh take on the outdoor wine n relax venue. Amazing wines, cheeses, snacks & appetizers are readily available for purchase. Cute home decor is also available. The Funky Dozen was Fun, Energetic and a True Crowd pleaser! The dance floor was packed and the lawn area was full. Jack Voss is a great manager and Laural was very helpful as well. Pleased to see this new addition. Will be back again!"