Walgreens 805 Nashville Highway, Columbia, TN 38401

"Have never had issues till recently. No one except maybe 2 people seem happy or eager to help. I understand this is an incredibly hectic job dealing with the public but last several times we have spoken with someone either on the phone or at the counter they seemed so unhappy and gave the least amount of information and would seem frustrated when you asked more questions. I hope we are just catching them at the worst times but we are changing pharmacies due to delays and customer service with lack of any information. Been with them probably most of my lifetime so this is a unfortunate experience"

"Pharmacy is responsive via phone and normally no line or a limited wait. FedEx shipping is reasonably easy, with most employees able to do it at checkout. Checkout is takes average length of time depending on periods of the day. Overall, well above average experience in various departments."

"Mr. Samuel, Borronus (Sorry is spelling is wrong), and Charles were beyond helpful. They went above and beyond to get our situation resolved. People do not take the time out to give compliments anymore due to our busy schedules, but this is a group that I felt I needed to make sure everyone knew how great they were. Good customer service and work ethics are not so common anymore and Disability Benefits Inc. truly appreciates this team. Thank you store #9265"

"Terrible experience. Jumped through hoops to make sure my fiancé wasn’t accused of doctor shopping while both doctors are well aware of each other. Now I’m two weeks out without my anxiety meds during the week of my wedding. Kroger refused to let me cancel a prescription, forced me to fill it, I told both doctors, now Walgreens is questioning me like I’m doctor shopping when my doctor has already discussed this with them. I will call my doctor in the morning to have it corrected, but the attitude and disrespect received from this particular pharmacy won’t be forgotten as easily as forgiven. I will never have another script sent there again since they wanna play hot potato with the different pharmacist and medications. Walgreens needs to re-evaluate their staff as well as their record keeping."