Holiday Inn & Suites Santa Maria, an IHG Hotel

"Rooms are not updated, key card would not work. Front office older lady with the big sparkling ring on her finger was rude and had an issue with me asking for additional soap and toiletries. Will not come here again, I will book across the street at courtyard Marriott."

"I really enjoyed staying here. The room was incredibly spacious and clean. I liked that there was a balcony. My dogs seemed to settle better here than another motel nearby. The service was very good- accommodating and personable. Would definitely recommend!"

"Your standard Holiday Inn hotel, has a big atrium in the center of the complex, that are surrounded by all of the rooms, it was built probably 20 or 30 years ago and definitely is in need of update however, they’ve maintained it well and it looks like it’s been given the recommended maintenance. Location is very convenient as it’s located right off the freeway, yet Santa Maria is not very big so it’s also close to the downtown and popular shopping areas."

"Normally I read reviews but I booked in hurry for this trip. Big mistake. Spoiler alert, parking is $10 a night but they don't tell you. Arrived late to an indifferent reception. The rooms are nice and big with dated furniture. The wall thermostat was worthless. The HVAC unit probably needs cleaning. This is an older property and the rooms have had a superficial upgrade. The hot water was immediate but pressure low. But the worst was the restaurant, had breakfast and the sausage tasted bad or old. Had two dishes on two days and both were awful. Besides overpriced they got my bill wrong and when I called to correct my bill I had to come back to the hotel to correct as whoever I talked to on the phone said they couldn't do anything to help me. There is a brand new Hampton Inn across the street with free parking."

"We stay here every time we are in the area. The staff is always welcoming, the food at the hotel restaurant is very good, and we love the little touches in the room, like the great coffee service, the comfy couch, the microwave and mini-fridge. Our room is always clean and quiet. The parking is easy. We have tried a few other hotels in the area. This is our go-to hotel. We wo't stay anywhere else."