Universal Travel

"Mr. Vatsal Shah has provided us professional and courteous customer service to plan our trip. We truly appreciate his help. Good prices!"

"Maan Shah, great guy to deal with. My family and I have been buying tickets from them for last 20+ years. Always available on a call for help. 5 stars"

"The phone line is a little slow and complicated but the service is great as long as you clearly cross your point. Sometimes the prices are very good as well! Misbah Rani, was so friendly and patient while I was booking an international ticket for a non-English speaker mom."

"Difficult to communicate! During COVID our tickets got cancelled and they never gave us a refund or voucher. They stopped answering our phone calls and didn't want to help us out. Better off going with kayak or Priceline at least they have decent customer service."

"I wish I can give them a Negative star. They have such a worst service no customer service, by chance if they attend the call then put it on hold. I bought tickets from them after bought don't get the correct information. They don't help where we can get the COVID test in limited time and specially no language information. I send many emails but don't get a response I don't want to mention the name of the lady who always said I'm busy right now I will send you an email but don't get any email. I will never go back again. It is better to buy tickets directly from the airlines or some other company."