Premier Paws Pet Grooming

"They asked for a review to boost their grooming . Well here it is. I was referred here by someone else. The facility is nice compared to other grooming facilities. I like how they do not use crates before or after grooming and have play areas for your pets. The pricing is a bit bias because it is based on length not size. It is $60 for an extra small dog and $70 for a small dog. We have 2 pups that are same breed but one is 3 times smaller than the other . First visit my smallest was charged way more than my bigger fur baby. That was surprising . I said I’ll give them another chance after calling up with concerns about pricing. They ensured me it would be fixed but it was not. If I’m not mistaken, the owners daughter was the groomer so that would explain to my “the why”. The next visit , both were charged $70 and was told my the smallest pup was charged as a small dog vs extra small due to length and not weight. Later that evening , he was scooting and licking hisself while home, I noticed there was a long cut there and in his testicles were red/bleeding like they had been cut. The grooming place was closed , so the following day I went back to the groomers and showed them pictures of the incident. I never spoke to owner or manager , but the lady in the front explained it was nothing that they are able to do about since the grooming service was complete and they would possibly take care of the vet bill if he have to go to the vet. Now , there was no guarantee they would pay, no compensation, no ownership of the issue that the groomer did this and of course she did not report it to anyone what she did. No calls from owner to apologize this happened . All around terrible customer service and experience. My baby is not even a year old to have such a bad experience. And to make things even more concerning the person who referred me said they no longer go there because their last visit , their pup woke up with swollen eyes the next day. So this is our review. Maybe your experience will be better but no more chances from us. Make sure you check your pet from top to bottom before you walk out because they do it take ownership of any wrong doing ever. They should have done something on this situation. If you’re wondering how my pup is doing, we put a washable diaper on him to allow it to heal. It just will take a while"

"I love to take my Nola kitty here for a walk in nail trim! They are fast, kind and professional! Trim and file her nails in 5 minutes! Do a GREAT Job! Highly recommend.."

"We’ve been taking our Golden Retriever to this salon since August 2022. We’ve never encountered any problems at this grooming salon. The staff at Premier Paws are so friendly and talented! Unfortunately, our boy is dog aggressive due to an incident when he was a pup. But their set up is very well organized, having a decent sized area to put him while waiting. His coat always shines when I pick him up & the price is reasonable. They also have squeezed us in last minute multiple times which is greatly appreciated. Thanks Premier Paws!! You guys rock!"

"If I could rate this place higher I would! My pup Milo never leaves here without looking the most pampered! Not only do they do amazing with grooming my boy, but the customer service is amazing! I work with Barbie and she is the best! She always works with my busy schedule and everyone there is so so nice. He always leaves with a cute bandana and they always take a picture of him at the end! If you’re looking for an amazing grooming place this is the one!"

"Sabrina is wonderful with my dogs , since switching to Premier Paws my dogs no longer have anxiety about going to the groomer . They go in happy , and are happy and not stressed when I pick them back up. They are always beautifully groomed . She is truly a blessing ! She takes great care of my dogs and I recommend to everyone ."