Don's Body Shop 3217 1/2 W Beverly Blvd, Montebello, CA 90640

"I visited Don’s Body Shop today for the 1st time based on positive reviews. My husband and I were walking towards the entrance and we are ask by a guy. Can I help you? We answer yes we want an estimate! His answer was we are closed. Then he ask What insurance you have…I responded my insurance company and still he didn’t help. He just responded we go based on the estimate sheet you have. you need to decide what shop you want it fix. He had no interest at all. While I was looking for another shop he returns with the other 2 people he was talking to. I told my husband I thought he was closed. Check the closing time online said 5:30pm I was there at 3:30pm. So you ask customers what insurance they have to check if it’s convenient for you to make business? Todays visit 9/2/23"

"I have been coming to Don's Body Shop since I got my first car about a decade ago. Recently I needed to get my passenger side door replaced and they did such a great job that I felt compelled to finally write a review. What stood out to me the most about the repair was the thoroughness they displayed. Not only did they replace the door flawlessly, but they went the extra mile by cleaning out the entire interior of my car. It felt like I was getting back a brand new car, both inside and out. And the fact that their prices were affordable was the cherry on top. All in all, I can confidently say that Don's Auto Body is a gem. If you're looking for top-notch service, attention to detail, and a team that genuinely cares about your satisfaction, this is the place to go. I'll definitely be recommending them to everyone I know. Keep up the great work, Don's Auto Body!"

"I had previously taken my Toyota Tacoma to this body shop because my tailgate was stolen and this body shop provided excellent service with that. Installing a new tailgate from the dealer the same day they received it. Joey even went above and beyond by recommending a tailgate lock which he later installed himself. About a year later they stole my catalyctic converter and once again this body shop provided excellent service in getting me a new one from the dealer and installing it the very same day. And in the mean time that I had to wait to receive the caralyctic they recommended a muffler shop that installed a temporary pipe that removed the loud noise and also that same shop installed a protector to prevent it from being stolen in the future. I want to especially recognize Joey because he definitely, without question, goes above and beyond in what he does. He makes sound recommendations and those recommendations have always been super helpful. I went to a previous body shop before this one and the representative wasn't that great. Joey and Don's Body Shop are absolutely amazing. Would definitely recommend it to my friends and family without a doubt! Extremely excellent body shop!!"

"I called and someone answered and said “hello? Hello? Hello?” And I said hello can you hear me ? And they hung up because they couldn’t hear me. So I called back and then the answering machine answered with a huge loud tone whistle. Then I hung up and called again and a lady answered and I said “hello? Can you hear me? (Thinking my microphone was broken) and she yelled in my ear saying “HI I CAN HEAR YOU” with a lot of sas. And I said oh man that was rude. And hung up. Can’t even call the place without a bad experience I can only imagine the service they provide. This may seem like a weird post for a review but I can’t make this up I was genuinely just calling to ask for a quote. One gentleman couldn’t hear me. Then I get my ears blown off. Then the rudest lady answers not understanding that the only reason I’m mic checking the phone call is because the guy who answered before couldn’t hear me."

"They have lied to me 3 times about my parts being at the shop when they said it would be finished in a week it’s took 3 weeks I don’t know if they are trying to get more money with labor but I would not recommend this place to anyone"