Waters Auto Body 10316 National Boulevard, Los Angeles, CA 90034

"5 stars, great customer service, professional and welcoming. The work done on my car was perfect. Hopefully I won't need to come back but if I do I'll come back there."

"Mr. Waters is always friendly and professional. Will always take my car here as long as I live in the area."

"I am disappointed to say that I must bring up the issue regarding the quality of the car repair that was done, or perhaps not done at all. It is quite astonishing, don't you think? They merely replaced the rim hubcap and made some adjustments to the alignment. To make matters worse, they used the same tire that was previously on the severely damaged rim. It is truly hard to believe! Despite their supposed repairs, the vehicle still pulls to the right, jerks, and vibrates while in motion. I am extremely angry about this! I want to emphasize that I will never, under any circumstances, trust a body shop recommended by insurance again, especially not Waters Auto Body. The only positive aspect is that they did replace the burnt-out lightbulbs on the right side, that shorted out with the collision. However, how can a collision repair shop overlook the electrical issues in my center console caused by the accident? Now I have no choice but to take it to another shop solely to address the electrical problem that they conveniently disregarded. Furthermore, I have to go through the inconvenience of having it re-inspected and properly repaired. This situation is simply unacceptable! And if that wasn't enough, the owner of the shop had the audacity to suggest weird how the damage happen as if suggesting it was fabricated. It is evident that they chose the most cost-effective repair option in order to save money for the insurance company. Once I receive the damage report from my new shop, I will gladly share it."

"Jim is fantastic. After visiting other auto body shops, they left me feeling unheard and confused on the condition of my car. Jim made me feel incredibly welcome and did a comprehensive review of my car when I brought it in. He is very friendly and transparent. He explained every step and why everything had to be done. He mediated well with insurance and was flexible on picking up my car when it was finished. I couldn’t recommend another body shop after using Waters."