CVS

"I love CVS!! Best service and products! Awesome value with generous coupons and deals that help me save money and time!! Thank you for being such an amazing retailer and drugstore wherever I go!!"

"I only give the pharmacy one star because I have to. I’ve been filling scripts here for years. Typically, with no issue. This morning, the pharmacist and techs were all almost ten minutes late opening. It was like they filled scripts then left all together and came back all together. The phone was ringing, the drive thru door bell was going off, people were in line, the young man with cash trays for the registers waiting for employees to show up. I eventually asked him if a pharmacist was even on duty today. He was unsure. When he went to check they all scooted in together, not in ANY hurry saying, “are you waiting on me?” Yes, everyone is waiting on you. It’s wildly unprofessional to show up almost ten minutes late, then take your time, everyone be slow and huffy and puffy and rude to people. Without a single apology, good morning or positive attitude. There was none in sight. The pharmacy manager should be embarrassed. Your employees should be prompt and if they can’t be then they don’t need to be employed there, even the pharmacist lacked any motivation, customer service attitude, promptness or care in the world. They all loooed annoyed to be there."

"I would give no stars if the option was available. I work in the health care industry myself and I would never talk to a patient or coworker in the manner I received after having to phone in the other day.I would just like to say after having a phone conversation with the pharmacist Horton I am definitely sure all the bad reviews are true. He was extremely rude to the point I had to hang up on him just to not have a back and forth match with him. I was calling for a patient and was treated with so much disrespect. He was very condescending and refused to listen to what I was explaining to him. I do not recommend any patients go to this pharmacy where there is this type of individual in charge of your health care needs. If he treats and disrespects a fellow healthcare worker in this manner, I can’t begin to imagine just how horrible he is towards patients. This guy is not a great representation of CVS and also not someone that should be in a position to take care of others in need."

"Worst customer service in the pharmacy ever. If I could give them a -0, I would. After being a loyal customer for years, this was an experience that I would say its time to move on. Mucdalifa is very rude and very argumentive and she told me I needed to get a life, the pharmacy manager appeared to be afraid to deescalate her behavior. This young lady never smiles and never asks to help she always says what or yeah."