Regions Bank

"Friendly knowledgeable associates who've been very helpful to me personally and as my role as an executor of an estate."

"I went to the branch on Germantown Pkwy by the Wolf River. A well dressed young lady met me at the door and asked me what I needed. When I told her she asked for me to sit in the waiting area. After less than 5 minutes had passed I was beckoned by an employee at a desk AND directed by the young lady who met me at the door. The customer service lady took care of my business quickly and competently. The manager, Mr Booker, stopped to say hello as well. I was in and out and I felt as though the bank cared."

"You need a notary? Yeah…. Better have an account otherwise they won’t help. Loranda was an absolutely horrible representative of this company. I called to see if there was a notary at that location. I was told yes… I get there. I asked her how she was. She ignored me. She asked me if I had an account with the bank. I do no. Then she told me with her snappy lips… can’t use a notary unless you have a bank account here. I said uh what? She said yep. You don’t have an account. I can’t help you. Maybe company policy but probably should come at it in a different way. Or even say oh hey since you’re here would you like to make an account. I would have said no but that is besides the point. Went on the other side of the parking lot to pinnacle and had that document signed for free with a couple good laughs with the Notary. The lady at Pinnacle is the only reason why I think a one star would even be worth it. Girl bye."

"This place needs to double check who they are hiring. My father went to cash his check and they were stealing $100 from him. He noticed the lady had a strange reaction when she handed him back his envelope. He rolled his window down and made sure the camera watched as he counted his money. When he told the lady that he was $100 short she didnt even react she went somewhere like if she knew exactly where it was or didnt even bother recounting or saying im sorry. She then gave him the right amount back. Thats shady. So if you are Hispanic and go there make sure you count your money before leaving."

"By far the most friendly Regions branch in the area. Everyone seems willing to help, and makes you their priority. If only they had longer hours, I would do all of my transactions at this branch. From a small transaction, to taking out a loan, you are welcomed through the door and shown to a desk where you are well taken care of by competent bankers."