U.S. Bank Branch 2040 Mallory Lane, Franklin, TN 37067

"Brand new wonderful team. New manager - Mark - is amazing. This guy makes my day every time I walk in to take care of my business and my banker - Wanessa - is simply extraordinary, she provides the top level of customer service, great advices and support every single time. This is for sure is the best Branch in Tennessee!!!"

"Great Bank in general, we have been customers for many years but today for the first time we've been genuinely impressed by the banker - Wanessa - who helped us. It is a rare thing to discover a banker who genuinely cares about people. Wanessa showed us kindness, respect, knowledge, and patience. We had several issues that needed to be fixed and she professionally took care of everything. We wanted to thank you for taking such a great care of us!"

"Wanessa is possibly the worst banker I have ever met. I can’t even express how bad of a service she gave me. I had felt forced to open an account and I told her multiple times that I did not feel comfortable doing so. Not to mention, she took forever to get a cd and a money market account. I don’t think this was professional at all. Please someone who works there help this lady."

"Greatest Bank and the Best Branch in the area. Brand new team is amazing, very friendly, professional, and respectful. I am impressed with the high level of customer service, support, and genuine care, my Banker - Wanessa - provides every single time I need help or have questions. Thank you!"

"This is a really great bank. I've been a customer for many years and the staff at this branch had always been very friendly and helpful. From personal to business banking and safe deposit boxes to currency exchanges, this branch had always taken great care of me. There's plenty of parking, it's always very clean, and it's pretty rare for there to be a long line inside. Highly recommend this branch for sure."