Roadrunner Freight 135 Maddox Road, Mt. Juliet, TN 37122

"In and out with in less then 1 hour I suggest you go in the early morning the guy works there very helpful"

"The driver refused to pull into the driveway and drop the shipment close to the house. Then demanded $20 to WHEEL the delivery 30’ into the garage. Yep. Would not push the dolly into the garage citing “integrity” as the reason they have to charge for this service. We have a completely flat driveway. Instead, he watched me unload the pallet and carry everything in manually. He stated wheeling into the garage would constitute a “white glove delivery.” White glove delivery, btw consists of setting up furniture/items, unpacking and removing all trash. Extremely rude, unprofessional and just downright illogical."

"Horrible experience, DO NOT USE! No show on 12/23 as scheduled (changed Xmas travel plans to accommodate this appt), came back 12/27 and wouldn’t go up driveway, still haven’t heard anything about delivery to date. So bad that we are likely sending our product back to California. Total scam; guy who wouldn’t go up driveway said he needed more money to complete the job! Again, DO NOT USE this company. We get deliveries regularly and have yet to have any issue like this. Neither I or seller have a clue what’s going on, lots of empty promises."

"Delivery estimated 6 days ago, still isn't here. They called yesterday to tell me it would be here today between 11a-1p but closer to 10:30a. I moved meetings around and have been sitting here waiting and it's now 1:30p. Still no cooler. Customer service said it would be here 20 minutes ago. Not happy at all."

"My freight was supposed to be delivered over a week ago. Customer service is close to none. Was left on hold multiple times, didn't receive return calls as promised, even the managers aren't helpful. Drivers do not follow instructions. I'm not expecting my freight to be delivered any time soon, so you should not either. This place truly deserves a 0 star rating."