The Beauty Box Hair & Beauty 7700 Orangethorpe Avenue, Buena Park, CA 90621

"I have been at home due to COVID, and grew my hair out for 9 months because I was working from home. I decided to take a haircut today at this place and I cannot regret enough making that decision. As soon as I entered, the owner, Benjamin, makes a comment about my hair how it is longer than other females. Occasional small talk, so I didn't think much of it. I showed them 3-4 different portraits of myself, and tell the assigned dresser I want my hair to be exactly like this. Of course she does not listen to what I say and cuts my hair completely differently then what I told her including specifically telling her not to part my hair 5:5 down the middle. If hair dresser can't follow what client wants, even after client gives them clear direction and photos of themselves, I don't know what to say. The biggest problem is the owner. Every 5 minutes, (not an exaggeration), comes to my station where I'm receiving the haircut, complains how long my hair is. He constantly made comments how it's longer than other females, asks other customers to look at the amount of hair I have. He takes the PHOTO of me getting a haircut without my consent while I'm receiving the cut, demands me to take a picture with the hair when I'm done. I was dumbfounded. After my cut was done, I was disappointed at the cut, but I move on because pictures and looks can be objective. I go to the counter to pay and leave, but owner is not done yet. He says to me he has to up charge me because my hair was long. What a joke. He says he will charge me at female cut rate due to my hair volume ($15-20 more). This is deceptive business, without giving any disclosures before the haircut, and letting them know after service is done ? Great business indeed, I guess he was making comments about my hair because of this. Just terrible. Mind you my hair is not long enough for bun or ponytail. Shaggy at best. I didn't want to cause a scene although I was very upset, because according to my girlfriend, Jane, is apparently a skilled hairdresser. So I have nothing to say against other people who work their but stay away from this business, unless you want to end up with a bad haircut and overcharge you didn't expect."

"Hair is very high quality. I had to remove some fFrom my neck and around face so I could put my hair in a ponytail but he did a great Job just make sure he understands how you wear your hair at work. Nice clean place very professional. They do not come out even if you wash hair three times a week and swim. Mine stayed in until I removed them."

"I walked in feeling nervous yet super excited for my first time bleaching my hair at a salon. I knew what I wanted, but Jane was really helpful in helping me decide what I should go for. Her and the other staff members were so friendly and made me feel just as comfortable. I loved loved loved how my hair turned out!!! Not only was the service great, but the place was sparkly clean too. If you’re looking into other services like hair extensions, getting your nails done, digital perm, or scalp treatments, they have it all here!!! I recommend checking it out because I will be definitely coming back in the future~"

"I always come here for hair trims and to get hair tinsels put in, but this was the first time I got my hair dyed and I was on disappointed. Julie did my hair and all the staff there were very accommodating and constantly made sure I was comfortable. I am so happy with my hair results and will definitely continue to come back here!"