City Love Salon and Barbershop 421 West Broadway, Long Beach, CA 90802

"Norma Jean is absolutely the best! An extremely awesome barber!!"

"Was able to schedule a last minute haircut on the app before taking a cruise out of the Long Beach port. The Barber was friendly, conversational and did an excellent job making me look good for my anniversary. It was a good experience!"

"My experience at this salon was completely horrible. I wanted a haircut and caramel color balayage before attending my brothers wedding and leaving for summer vacation. I received both hair a cut and hair dye from two different stylist. The person who cut my hair left a long random strand, but I ended up correcting it myself. When I got my hair dyed, I was in shock. I sat in the salon chair for 5 hours (just for the dye, not even styling) after which the stylist washed out the chemicals and I saw no difference in the color of my hair- to me it looked exactly the same. I told the artist I was upset, but by that point I had to return home to put my baby to sleep as it got late. The stylist said that she could color a few stands near my face to correct the issue at no extra cost on a different date. However, when I woke up in the morning, my eyes were uncomfortably irritated from the chemicals in the dye. I had to go see an eye doctor who gave me prescription for the irritation. I felt that after 5 hours and paying $300 for balayage, a few strands would not fix the situation. I also didn’t feel comfortable going back to the salon after the irritation in my eyes. I went to the salon to speak to the manager in person- and as a courtesy, I asked to speak outside out of earshot of her other customers. I told her about my experience and that I just wanted a refund. She said she would speak to the owner. I sent multiple messages to both the manager and my stylist and instead of providing any sort of customer service, they ignored my messages. When I went to get my hair done for my brother wedding, they stylist told me that my hair was extremely chemically damaged. I wanted to like this salon and return because it is very close to where I live, but after this horrible experience I wouldn’t go back. Such a shame."

"Very professional. Do recommend to book appointments online. the appointment took place on time, no delays there. Gabby made me feel comfortable and she did a wonderful job with my haircut. There are some subtle things I noticed, there was someone at the entrance and gabby as soon as she met that someone sanitized her hands before getting back to me. Not many remember such small details but a super hygienic and a clean place Will definitely recommend City Love Salon. Thank you."