autopom!,

22651 Lambert Street, Lake Forest, CA 92630

"I took my SUV to a local shop for a repair. The shop had to wait over an hour to speak to someone about the needed repair. I was told by the shop that the "extended warranty company" wanted to pay them for the shop's cost of the parts, and less than their labor rate. When the shop said that wasn't acceptable, the company said they'd ship them the parts. The next day, they the shop called me and said the company can't get the parts, so I'll have to pay for them. I spent over $3,500 for the poli y and now they want me to pay almost $500 to have my car fixed. Don't walk away from this company - RUN!"

"I did some research and make calls to other warranty companies and all of them seemed really "salesy" except for Autopom. It came down to Autopom and another warranty company. It came down to customer service and hands down Autopom provided that ... I was able to get in touch with Robert to ask questions whereas the other company did not provide such customer service. At this point I give 5 stars ... Hopefully the service will be the same when it's time to file a claim. Hopefully I don't have to use it."

"I don't often write reviews but all I can say is WOW. I did my research on extended warranties as I was buying a 2016 escalade that had only 22k miles back in 2020 and I know electronic failures can be expensive. One of the reasons I picked Autopom was I read a few great reviews about the owner. Here I am in 2023 and I had to make 2 claims at the same time regarding my engine lifters going bad and my navigation unit not working. I called Mike in the beginning really to just ask for advice on submitting a claim and who to go to etc. He warned me that the warranty company would only pay a certain hourly rate and I could get stuck with the rest. All the same, because I felt my issues were serious I went to the dealership. The discrepancy was $40 dollars an hour difference out of pocket. I again called Mike to just see what he thought because I was going to have to come out of pocket for the difference and we spoke a good bit. I called about 6:15 PM right before he was getting ready to head out the door and he heard me out. Told me to send over the repair order when I got it and we left it there. I was out of office all the next day but got a voicemail from the dealer servicing department stating that it looked like the warranty company offered more. Today it dawned on me that Mike might have had something to do with that so I called and I was right. Mike pulled the average hourly rates from that zip code and sent them over to the warranty company and they agreed saving me $600. Mike went above and beyond and this is real service. It seems like you hardly get service from anyone any more. I'm not saying Mike is going to pull a rabbit out of a hat but he just might. I can't thank you enough and I'm super glad that I bought this extended warranty. I know I could have had the job done cheaper but I chose to go with dealer more for their expertise on the problem. If was something simpler, I would go to a reputable local mechanic. Thanks Mike from Autopom for really looking out for me and going the extra distance. I very much appreciate it! One of the reasons I went through Autopom in the first place because it seemed like they cared!"

"I spoke to Robert today about a maintenance plan for our 2017 Colorado. In fact, I spoke to several different companies about this issue. Robert seem to go above and beyond to help me find the right plan and assist in other general areas I happened to casually mention. I certainly will not hesitate to recommend this company to friends and family."

"I canceled a warranty to get this one because the sales pitch was that good. I brought my vehicle in to get fixed and it took 2 days for someone in claims to answer the phone, only to be told they only use email. My mechanic could not get in contact with anyone. Once contact was made, I was told nothing would be approved unless the car is sitting at the shop. Had it not took 2 days to get someone on the phone this would not have been an issue. So far I am not impressed with this company. Hopefully they make good on their services. Update: the claim was approved and the owner reached out to me to let me know they are working on being able to get through better. Super nice guy and with that said, I would definitely recommend this company for a warranty"