Brookhaven Apartments 625 Green Wave Drive, Gallatin, TN 37066

"I’m just waiting to get a better place honestly. These apartments are the worst, I currently live downstairs and the neighbors upstairs make noise none stop! It can literally be 10pm,11pm,12 or even 1am and they’re running and banging on the walls. I literally have to sleep with ear plugs so I can get some sleep! There is roaches and not just that! Once I was talking a shower and the lamp fell on my head full of water from the shower from upstair’s apartment. It toke a mouth for them to fix the problem. I’m paying too much money for this apartment and it’s the worst place I’ve in!"

"If I could give this place negative stars I would!!! Discrimination against veterans. Along with MOLD. ROACHES. And terrible neighbors!!!! The management does not care!!!! One of them speeds through the parking lot so fast she is liable to run someone over! Trash always in the breeze ways. Does NOT care about the parking lot. Maintenance men come and go SO fast and they are ALL trash. Water coming through the ceiling oh and again BUGS they are SO bad. 15-40 a DAY!!! DONT DO IT! they paint over the mold and nasty!!!!!! Cabinets falling down and even leaks in the roof for WEEKS. Ceiling falling through literally!!! The most terrible place we have EVER been in and will be fighting them in court!!!"

"They don’t take care of the apartments. They’re more focus on how it looks on the outside than the inside so many broken things it takes them months to come fix things. If they come at all. they just paint over the mold, dirt and dust. They show you the model apartment, but it’s not what you’re getting. Told them my bathroom needs fixing toilet is loose and they need to reseal the sink in the bathroom in tub and the air conditioning unit leaks and mold on it that I’m breathing in.they fixed it with duck taped and said it’s fine now it leaks through the wall into the kitchen. Still waiting for things to get fixed"

"The apartments are dilapidated, roach infestations are met with little concern past normal pest control, and management refuses do anything in regard to noise complaints. All of this for slightly below average rent, which is increasing by the month."

"Went bad from the second I moved in. Your not allowed to see your actual apartment until you sign the lease and pay. My first day I had tons of roaches all over my kitchen. Holes and cracks that were just painted over on my doors and walls. Water damage all over from A/C and bathtub leaks. On top of all this I haven't been late or missed any payments needed and management gets very angry and defensive when I've called to ask for these things to be fixed. They had 1 maintenance man and he quit probably from their attitudes. And they won't give me a number to a higher up to complain. And I'm not allowed to hire my own help."