IMPE Nails and Spa,

4115 Woodruff Avenue, Lakewood, CA 90713

"On 6/24/2022 this location showed me my 8 years of loyalty meant nothing! I was disappointed but I found a new location quick! The lady that was giving me my pedicure forgot she had another appointment with another customer and caught an attitude with me and rushed my pedicure. Your 1st impression is always your last with me. You NEVER know who knows who. They've changed owners about 4 times since I've been coming to this location. I've been coming here since 2014. Since 2014 I haven't had any issues with this location. Every associate is well mannered and respectful and makes sure I'm comfortable. Always make sure to call before you show up and reserve service. Best time to come is on a weekday in the a.m."

"I went into this shop this past Sunday to inquire about the price for a fill, regular polish and I was told it would be $17. This morning I called to make an appointment and asked if the price I was quoted of $17 was still the price the lady said yes so I went. Problem #1, they don't speak English which makes it difficult to communicate. Problem #2 when the lady finished and I was about to pay she wrote $20 and I told her that, that was not what I was told they claimed manager wasn't there to ask but I said I would only pay what I was told. It's not so much the amount but it seems they like to raise the prices once your in there which tells me they're not honest people and if your going to have a business for the general public then please learn English! I will not go back to this shop and would advise everyone to be cautious. WOULD NOT RECOMMEND!"

"Clean, friendly, and not too expensive. Comfortable chairs and very accommodating, but my hair got caught under nails 2days after, polish peeled off 4days after. Good service and not to expensive but still kinda not worth it."

"Horrible service...liars! Went in today to get a mani-pedi. Two customers were getting nails done and one worker was sitting down on her phone. I was told when I arrived if I could wait 10 minutes and I said ok. Worker fills up water for pedicure and I'm sitting there waiting. Twenty minutes later, Im still waiting and they start working on someone else. Don't know where she came from. After 20 min, I told the worker I'd been told to wait 10 minutes and she tells me another worker was on her way to do my nails. I then asked, "why did this other lady tell me 10 min if it was going to be longer?" She apologized and reiterated someone else was on their way. Needless to say, I left, wet feet and all. Not going back there!"

"My experience here was a wonderful facility of professionals. Their pricing isn't the most inexpensive facility in town. However there talents are so very wonderful and the professionals assisting us were very kind and engaging."