PREP 855 El Camino Real, Palo Alto, CA 94301

"The lady was rude, told me to leave because I did not have an appointment. It does not make it clear anywhere on their website that appointments are required. I drove there post surgery with my toddler and newborn only to be turned away. The lady looked at my toddler and said I have been there before, insinuating that I knowingly showed up without an appointment and walked away. If they are so strict about appointments only they should put it on the website and save people the trouble. Very discourteous staff. Would rather cut my toddlers hair on my own then speak to her again."

"Maria is the best! She cuts my toddler's hair and always does an awesome job. She works fast and is very patient. Highly recommend her!"

"We love getting our hair cut by Maria at Prep! She is great with my sensitive kids and is always friendly, professional and gives them amazing cuts exactly the way they (and I!) like. The salon is very kid-friendly and the location is really convenient. If you're looking for a place to take your kids for a new 'do and have a great experience, I highly recommend going to see Maria at Prep!"

"We had a wonderful experience at PREP ! Sherry was the one who cut my son's hair, and she was more than perfect. It was my son's first time getting a haircut and he was very anxious and nervous. When he was crying, Sherry was so calm and accommodating offering him all sorts of candy. She also gave him a tablet so he could watch cartoon while getting his haircut. Additionally, Sherry was just so welcoming and giggly and we instantly felt welcomed and at ease. Not to mention that despite the stress, the haircut turned out really good! We really loved the place and loved Sherry and we definitely recommend this place for your little ones!"

"Had my 2 year old have his first haircut here, and our stylist was very cheerful, engaging with my kids as well as us parents. Kid friendly shop, clean, and not busy (we had appointment made prior). My 8 year daughter also had her hair cut, and she enjoyed it. There's also a little room with a TV for waiting families, and 2 little vanities for girls I'm guessing for parties or events."