Dr. Johnathan Choi

"Very disappointing experience. Did not inspire a lot of confidence. No follow-up. Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them. ~ Kevin Stirtz ————————— Always act as if you were on the verge of losing every customer. ————————————— “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” — Sam Walton —————————————"

"I was a patient. Had a broken front tooth. He attempted to repair. My tooth immediately had problems the next day a chunk feel out of the back. He attempted to repair tooth. I made it another 5 months and I was eating pizza and the tooth broke off. Not happy paid cash for this. He will also tell you how to live your life and what you should be doing at no extra charge"

"If you are a person with invisible disabilities be careful going here. I have never been so discriminated against by a medical professional in my life. He refused my accommodations and then when I told him I felt like he was discriminating against me for my disabilities and my sister defended me he said, “You can sue me if you want to”, which I’m guessing means he knew that he was in the wrong. I was supposed to get a crown put on today (this was second appointment with Dr. Choi, the first I had a panic attack during and left crying because of his lack of compassion and refusal to be understanding of my disabilities). I ended up walking out of the appointment today because he said he could not work with me because of my disabilities and will never go back. His other staff were helpful, understanding, and professional. The star given is for them and only them. Dr. Choi on the other hand was the most unprofessional, ableist, and confrontational physician I have ever had and that is saying a lot considering I’ve had multiple disabilities and have been in and out of hospitals my entire life."

"Dr. Choi is my favorite dentist! He did an amazing job and was very patient with my fear of dentists. He was friendly and fixed all of my dental work in a timely manner. The receptionist and assistants were all very friendly. I recommend him to everyone"

"My first impression was so-so. The x-rays for my wife and I were expensive and I had booked x-rays and cleaning. I was told after X-rays that there is no time that day for a cleaning. I scheduled a cleaning and fillings for the same day two weeks later. Great right! Wrong. In the following days they canceled the appointment due to a ‘family emergency’ they then rescheduled the cleaning only and the fillings on the following day. That was then Suddenly canceled as well. They never answer the phone this was all done via text messages. Finally I was told we can have cleanings but no fillings until March 26th 5 months in the future. I’m very busy. I was frustrated and asked to speak with Dr. Choi he was polite and apologetic and said they would make it work sooner. However when I was handed back to the receptionist she was extremely rude and provided no options she hung up on me when I voiced that this was not acceptable. I have received no further communication. Save your money on the expensive X-rays and go somewhere else with decent customer service and ethics."