Planned Parenthood - Nashville Health Center

"The worst planned parenthood I’ve ever been to. Waited over 2 hours to even be called back into a room. Scheduling is very clearly an issue and administration has done very little it seems to alleviate the problem."

"Two stars because my doctor is wonderful and helpful. The administration here is an unprofessional joke. It takes four phone calls over four days to get a nurse to call you back. They'll call you fifteen minutes after your telehealth appointment is scheduled to say "sorry, technical difficulties", reschedule you for later that day, then not show up again (without calling). Then they'll tell you it'll take two weeks to get another appointment, but won't respond to your requests for a medication refill. It takes another four phone calls over four days to get a callback. Their hold line is the most annoying thing in the world, and seems designed to annoy you into hanging up. They don't indicate at all when they're out of office, or closed (or just not answering). So you might sit on a phone line for absolutely no reason. If you're a transwoman, go get Plume, or go to the Vanderbilt clinic. PP is unreliable and unprofessional."

"Emma Metz inserted my copper IUD and she was AMAZING!!! The process was so fast, she explained everything to me, and helped me feel so comfortable. I've always loved planned parenthood and sincerely appreciated the care I received here."

"I have used PP as a healthcare provider in Florida when i didnt have insurance, and at the time it WAS affordable. I just called and was told that a new patient visit would be $300. How that is an affordable visit for someone without insurance doesnt make any sense to me. Highly disappointing. They need to reconsider what they think is affordable healthcare."