Enterprise Car Sales

"We will only buy cars from Enterprise. They have excellent customer service. Not only do they have no-haggle prices so you go in with a good idea of which vehicles you can afford, but they will work on your behalf to find the best financing available. They are quick and efficient, while also being patient and knowledgable when you have questions."

"My boyfriend and I had a great experience while purchasing a car with Kevin. He made the process understandable, easy and fairly quick, and so far we’re loving our new vehicle. Definitely recommend coming here."

"This is my second car I have bought from enterprise car sales and again I got a good deal on a very nice car. There were some bumps in the road getting there but enterprise and Kyle did everything they could to make it as smooth as possible. I would recommend anyone looking for a car or truck look at enterprise you definitely can find a car you like for a fair price. I am definitely glad I decided to make the trip to Nashville to purchase my car."

"I was shown a white 2021 Nissan Altima that failed to start. At that point, I should have walked out, but I took Kyle's word on his reassurance of “certified vehicles” and a 30-day guarantee (which is not in writing, so that was my fault for falling for that blowing smoke to get a sale tactic) that if anything happens, they’ll make it right. I’ll get into that later. Anyway, instead of walking away after that, I gave the sales associate Kyle a second chance to show me another car; even after neglecting to call/email me that the car I had my eyes on online was no longer available, he waited for me to call while I was halfway there, please mind you I live an hour away from this dealership thus Kyle insured me that he has a lot of other cars that would be great for considering and not to have a narrow eye on other vehicles so I continue down to his dealership in many cases wasting my time looking at cars I did not even really want from the beginning however Kyle did not want to lose a sale so I can only assume he did what any hungry car salesman would do and play the situation into his favor. This brings me to the part regarding “30 days make it right” I was talking about earlier. Before buying the car, I had told him we needed a reliable vehicle because we were going up to Minnesota for a funeral the following day; at no point did this spark concern for the 30 days make it-right vocal promises he made, so we continued the sale and don't get me wrong at this point I was happy and confident with the purchase because I trusted Kyles word he was giving me a good deal I thought why would he lead me astray however after about a day I noticed a grinding noise when I used the brake I assumed it was nothing since I know nothing about cars and why would a certified car have problems just a day later also I had no choice but keep the car since I needed it to go to Minnesota as stated before. So I dealt with the grinding until it got so bad after just three weeks of owning the $18,000 2021 blue Nissan Altima. I finally said this was not right, so I decided to see if Kyle would honor his vocal promise to make things right. Oh, how wrong I was because when I called, he asked how many miles I put on it, so I was honest and said 3000 miles; this blew his mind even after I told him where I was going with the car just weeks before. At this point, Kyle puts me on hold, and after about 4 minutes, he comes back to tell me that I put too many miles on the car and the people at his dealership would basically tell him not to honor his promises to make it right even though the promise was days specific not miles. However, Kyle did suggest getting the car looked at, and then letting him know what the problem was, and calling him back. So I did just that, and what I found out was that they reused the old rotors but put new brakes on, resulting in abnormalities in the brakes such as deforming the brakes and rotors. After getting this information from Honest1 Auto I called Kyle this time I wanted to talk to the manager to see if they could be more honorable however I don't remember the Managers name but he said that he would put in an email and get back to me. 2 hours pass by so I call the manager back to see what's the current status of the email reply he coincidentally responded that he was just about to call me and tell me I would need to have the shop that installed the brakes look at the vehicle and even then they might not cover the job to fix it because I must have abused the brakes so at this point I had enough and told him to stop talk because I don't need my time wasted well he beats around the bush that they are not honoring Kyle verbal promises to make things right. Also forgot to add Kyle said the car has carplay and map/GPS that was a lie or an indication that the sales reps don’t know what they’re selling I even told the manager about this the day after he said he would call me back and never did."

"Worked with Kean McGee on getting my wife and I a SUV that checked all our boxes. He was on it to say the least. Great communication and got the vehicle we purchased from another lot fast . Smooth transaction and felt comfortable with him. Recommend for sure. This is the type of service that creates repeat clients."