The Tile Shop 6622 Charlotte Pike, Nashville, TN 37209

"I had the BEST experience at The Tile Shop. I was having trouble finding exactly what I wanted and Gary came to my rescue. We had it knocked out in 15 minutes with his suggestions and guidance. He is SO talented and helpful. He was a joy to work with. Trent is also so friendly and helpful. They took all the stress out of buying everything we needed for our bathroom remodel. I HIGHLY recommend shopping here for all your tile needs!"

"We had such a good experience at the Tile Shop with Madison. I’ve visited many other tile places and Madison made the process so easy. I was very indecisive and she was patient and thorough. Highly recommend working with Madison and the Tile Shop."

"UPDATED REVIEW: Lovely showroom but lately samples have been scarce which isn't helpful when one is trying to match new tile to an existing floor pattern (for example). I've tried to order samples from the website on multiple occasions but everything seems to constantly be on backorder even though the site says it's available. The most recent sample I tried to order is on a 3 month backorder (once again their site says it's available). Since the sample I ordered was unavailable I asked the Sales Associate who called to inform me of this issue to please cancel the sample order. Instead of canceling the order, they literally must have ripped one off of a display because - today - I received a tile sample with glue and paint splattered all over the front of the tile and blue tape stuck to the sides. Very unprofessional imho and also too Iittle, too late as - after the Sales Associate called to tell me they couldn't send me a sample of the tile - I found and purchased the needed tile from a direct competitor. :-/"

"Best customer service and quality. Brittany not only helped me multiple times with selection, she discovered a serious error that had been made by the tilers working on my home. Thanks to her expertise, I was able to have it fixed. I won’t ever go anywhere else for any tile needs!"

"I'm impressed with how they made things right. I had a serious problem with some tile that was delivered. It looked like I was going to have to eat the shipping cost which was significant but when I made my voice heard I received a call from someone from this company that told me they were going to try to get me my shipping money back, and they actually did! When I returned the tile the manager took about 10 minutes and educated me on what to look for when shopping for marble. He explained that you need to look at the color spectrum of the entire selection and not just the specific cut that you're interested in because what comes out of the mine can change a little bit over time. I thought this was helpful. I can shop with confidence there now and I will return when we are ready to renovate our entire kitchen."