Courtyard by Marriott Jackson 200 Campbell Oaks Drive, Jackson, TN 38305

"Place is trash. Employees are horrible. Some guy working with a baseball hat on wouldn’t serve breakfast. I walked to the counter and the first thing he said to me was “I’m not working until I get help”. I was so confused and had no idea what he was talking about. Didn’t even look like an employee. Anyways I’m here for work and apparently they won’t serve their menu. Stay away. Place is dirty employees are a joke"

"While the amenities are a little bit dated (old pool and small old gym space), really the stars here are the staff. Every time I’m here they’re all incredibly kind, friendly, and helpful. Often times my flights are delayed and I’m rolling in late at night/early in the morning, and there’s always a kind staff member ready to check me in and let me crash. Long working hours in their lobby are always met with their folks checking in whether I need something (“water? Wine?”) - it’s almost like they’re happy to see me whenever I’m here! I’ve stayed in many Marriotts but these folks leave an impression - I’m happy to stay here whenever I’m in this neck of the woods."

"Stayed here on the way during a long distance move. Upon arrival no one was at the front desk, bartender was more interested in vaping at the restaurant tables with her friend than taking orders. Rooms are freezing. TVs are from another century. Carpets feel…. moldy. Not what I expected as a frequent Marriott and Courtyard customer. Will be gladly leaving this place come check-out."

"Front desk staff very nice & friendly & helpful. The room was just ok. It wasn't worth the price. The bed was ok, not the most comfortable, but not the worst. I always wipe everything with Clorox wipes & use disinfectant spray everywhere, even on the floor. It looked clean but old. No continental breakfast. I expected more because of the Marriott name."