Candlewood Suites Clarksville, an IHG Hotel

"Appears to be a bit older hotel, but well maintained for the most part. Could use some renovations. The front desk manager took care of a travel issue, and was able to answer my concerns. Only noticeable safety/security concern was room door, needs to be adjusted or replaced as seal on door is not tight and when pushed on, you could see into room and/or hallway depending on which side you're on. Papertowel and tape solved the problem temporarily. Over all experience was not bad, just minor bumps."

"My stay was nice. The only complaint that I have is that the walls are so incredibly thin that you can hear your neighbors talk like they are right next to you. Let alone if they snore, have a pet, or are having a private moment. Unfortunately, I experienced it all. It's wild."

"I will preface this review by saying some of the things I'm about to say about this place are not necessarily their fault but it doesn't change how I feel about this place. I booked a room months ago through a third party site. When we got here they tried to downgrade to a smaller suite. My reservation was non-modifable on my end why should they be able to do that because they overbooked. But they took it away from someone else. Coming up the room the whole stairwell reeked of Marijuana. Getting into the room it was dank, musty and everything was stained. I wouldn't let my kids touch anything til I got the pullout sofa bed made. Pulling it out there was a dirty sheet inside. There was no sheets in the closets to make the bed like any normal place. The bedroom itself has no independent air flow, just this stupid wall thru things. It made it miserable. On top of that around 10ish I started to smell an overwhelming smell of weed. I went into the living room where my 7 year old twins were asleep and the smell there was overpowering. It was honestly awful. We called the front desk, it was clearly coming from the room next to us and asked if there was anything possible to be done. The answer was to move us. Yes please I want to be punished because someone else is being an a-hole. I want to wake up two 7 year olds after driving for 10 hours in a car to move all our stuff. Or the other option was a "clean air machine". When my husband brought it up to the room it was an industrial grade little machine with a warning label that says it emits ozone and should only be used in unoccupied spaces. To top it off when my husband went to go get the machine the front desk lady had a call on speaker phone, she was complaining about us. My son has asthma and she was saying "it does not cause asthamatic attacks". And then said "shhhh he is right here". Last time i checked most overnight hotel clerks are not MDs. And it is rude as hell to be talking about a guest who was not even rude. We stayed on a non-smoking floor. My kids shouldnt have had to be subjected to that. I was hot all night, the room smelled all night and people below us were clearly bumping music all night. It's 5:30 in the morning now and I'm leaving as humanly possible to just get out of here. My kids slept and that's what mattered to me. That being said I know not everything is this hotels fault. The manager that brought the sheets that were not in the room yesterday was nice but it still doesn't make up for the state of this stay."

"We had been on the road all day with 2 dogs. We were exhausted and really needed a suite for the dogs to have some space. Linda at the front desk went out her way to find a room that would fit our needs. She is excellent and Candlewood Suites is lucky to have such a great employee. Our suite was spacious, clean and very comfortable."

"Enjoyed my stay. Had a king suite. There is no air in bedroom but a through wall vent. When I arrived the bedroom was very warm. The current seemed to block the vent, so I used the lamp to hold it away from vent and eventually the room cooled off and was comfortable when I slept."