BMW TECH INC

"$4900 problem still not fixed because the techs don’t listen. Lol. Went in for a head gasket and oil pan gasket replacement for my car, since there’s a bulletin posted by BMW and my car is running every symptom. Even brought my BMW licensed tech with me to drop off my car and explain it the first time (he couldn’t do it because he’s backlogged.) They changed my belts, turbo, oil pan and gasket for $3500. I go back because I need my head gasket still replaced, and they didn’t reconnect my left hood cable so I couldn’t pop it to see my coolant levels (since, you know, my car is overheating and I need gasket replacement). I take get it back, and they replaced my valve cover for $1400. They said they won’t replace the gaskets because it’s not leaking and they don’t see it overheating. That’s still not what I asked for. Marco tried to get angry because he doesn’t want to replace the gaskets, then proceeds to tell me it’s going to be a $5,000 replacement, when that’s not what the other tech and the front told me. Lol, talk about bringing emotions into business. I also took my car in on the 4Nov, the tech tried to tell me I brought it in on the 10Nov, and that’s why they didn’t work on it. It’s now 20Nov, and I just got my car back for a two day job, and my issue still isn’t fixed, lol. You’re better off going to the dealer (yes, I said that, ‘cause if it takes longer, at least you’ll get a loaner car.)"

"GREAT BUSINESS! If you have any type of issues in regards with your BMW, GO HERE!! The management will take care of your car and will give you a fair price unlike the dealership. Highly recommend, this place was a 12/10, that’s how great it was!!"

"As an individual with a background in automotive mechanics, I regrettably must share my unsatisfactory encounter with BMW Tech Inc. My family friend's BMW, equipped with an N20 engine, was suffering from a front end knocking noise, rear-end NVH (noise, vibration, and harshness) issues and required a battery replacement. Despite my advice to choose a reputable service center, she opted for BMW Tech Inc. in hopes of cost savings. Unfortunately, the level of service provided by the technicians at BMW Tech Inc. was sorely lacking. Their approach leaned more towards indiscriminate part swapping rather than a targeted, informed diagnosis, raising questions about their qualifications. Frankly, based on my observation of their performance, I wouldn't be surprised if there wasn't a single ASE certification among the entire team. We clearly stated that the issue manifested itself at speeds between 50 and 70 mph. Nevertheless, the technician decided to test the car in the parking lot, an environment incapable of replicating highway conditions. Their initial diagnosis was a faulty spark plug. However, even after the swap, the car's problem recurred almost immediately. The second time around, they blamed it on defective injectors. One of the most concerning points was when they claimed the engine contained 8 quarts of oil, suggesting a full engine replacement might be necessary. This felt like a blatant attempt at an upsell rather than a legitimate, fact-based recommendation. On a more positive note, they did manage to successfully replace the battery. So, if you need a basic battery swap and are willing to pay a premium for it, BMW Tech Inc. might just fit the bill. However, if you're looking for expertise, informed diagnostics, and genuine professionalism, I would suggest Euro Auto Spot. It may be in Miramar, but you'd be saving yourself from a headache dealing with these guys."

"Absolutely the worst BMW shop anywhere. Went in for a lower radiator hose swap. Preventive Maintenance. Thought I had found a great shop. I couldn't have been more wrong. When I got the car back and went home I noticed a puddle of liquid under the car. Opened the hood and saw that the so called tech had splattered coolant all over the engine. The novice also filled the coolant reservoir WAY above the max line. I took it back thinking it was a leak. Marcos took a look at it and said it was fine. The car is now leaking and the engine sounds like a jet engine. Bottom line: Stay as far away from these people as possible. Marcos supposedly has experience but the people working don't have a clue what they are doing. You might as well take the car to T.J. if you're going to go here. If you value your BMW stay away!!! Bunch of incompetent paisas. In the end you make the choice. Just don't say I didn't warn you."

"I had the infamous sos and no audio problem on my 2006 330i. Every shop I went to told me I needed new controllers(there are a total of 3) for everything which would cost me close to $2k. Marco was able to fix my sound for only $250!!! I was shocked. My logic7 system is now working perfectly and i didn’t even spend a lot of money. He even got it done in less than a day. Absolutely insanely fast turn around time. Highly recommend then. Thanks Marco!!!"