Metro Honda Service Center

"Very good customer service,A-1 service. They even provided transportation to home and back to dealer, very convenient."

"Very poor experience in customer service. I have been waiting for my vehicle for over a week. I called them back and they explained to me that they cannot replicate the issue and that they want me to come in and try to do it for them. This is not my job to do this but regardless, I was happy to further explain the issue to them if I received a call back. I’ve called the manager- straight to voicemail. I’ve called several times. And I keep getting told that I’m gonna receive a phone call back and I never do. I’ve left multiple voicemails and I’ve not heard anything back. This management needs some help and the operations needs to improve in order for these guys to stay in business. If I were you, I would go to a local shop and support a business that actually cares that you are their customer. Very disappointed."

"Don't have anything good to say about this dealership.. took my car in for a concern and got it back with damage to my front bumper, called to let them know and the "manager " was supposed to call me back.. still waiting.. would be nice to see what they have to say. Tried giving them a second chance after another issue but cant do it anymore.. dont recommend them."

"Be careful when Purchasing a Honda my Son gotten an accident over 4 months ago and the repair shop still has his car because of Honda not delivering a part. Hes got no customer service from the corporate office and no word on when the part will be available meanwhile it's cost him thousands of dollars in rental car fees and lost of income This is just a heads up they won't return calls they don't do anything not saying it's a dealer' fault it's corporate office. They shouldn't be allowed to sell cars that they don't have backup parts for It"

"Half of the star is for getting back my car in drivable condition. Another 1/2 is for their courtesy of a free tail light. Worst Honda service ever; I paid for services that I wasn’t sure they did that or not, dodge phone call(s), pricey for just an inspection service. Malfunction sunroof (inspection) 175$ - was expecting to get it Closed, even if it can’t be fixed… I will never open it again (happy ever after) and will be so glad for doing that. (Maybe lack of skill????) Oil change and transmission fluid change - can’t find the sticker (not even removed old sticker), seems not pay attention to reset oil lifespans meter or maybe they did not change at all!!! God know! Guys,,, pay attention! Have your mechanic friend ready or have your 2nd choice autoshop ready to make sure you really get what you paid for, or not. I’ve missed their call around 12 noon, called back around 1, …. One of the Most Super super busy Honda Service in the whole US; even you beg them oh hey,,, I want to pay my bill… please… lol. My review is solely based on Malfunctioned Sunroof check, engine oil change and transmission fluid change. Conclusion- had 3 services.. Zero satisfaction…"