Jiffy Lube

"Horrible experience for a repeat customer. My last few oil changes have been performed at this Jiffy Lube location on Florence. Haven’t had an issue until a replaced my cabin air filter (first time having this service done) a few weeks later my wife is looking for a napkin opens my glove compartment and to my shock whole thing falls out. The next day I speak to the manager Junior who ensures me someone would contact me regarding fixing my now broken glove compartment. I never get a call or email. I call again and I’m told I’ll receive a call back but again I don’t get a call back. After escalating the case to Jiffy Lube headquarters I’m being told the “owner” has denied my case because it took a few weeks to report. As a city employee and resident these types of unprofessional business practices shouldn’t be allowed in our city. I will be speaking before city council regarding this Jiffy Lube location and I’m now seeking legal counsel to resolve this!"

"They open early, that's a big + for me. The waiting area was clean, and the restrooms were getting cleaned. They went ahead and topped my fluids, and informed me about somethings. I have never had a bad experience here."

"Terrible service. I was quoted after an hour of waiting and still waited almost 3 hours for a Transmission Oil Change. On top of that my first quote stated $164.99 for parts and $85 for labor, in the end I payed $34.86 for parts and $199.54 for labor. Do they know what they are doing.."

"Unbelievable Negligence - My Car's Pristine Condition Ruined! I am writing this review with a heavy heart, fueled by a mix of anger, frustration, and utter disappointment with the abysmal service I received from Jiffy Lube, Located at: 4201 E Florence Ave, Bell, CA 90201. My recent experience has been nothing short of a nightmare, turning what should have been a routine maintenance visit into a full-blown catastrophe for my beloved car. I entrusted my vehicle to Jiffy Lube, Located at: 4201 E Florence Ave, Bell, CA 90201, for a simple yet crucial service, including an oil change, coolant change, and brake fluid replacement. Little did I know that my decision to choose your company would result in irreparable damage to my car's exterior. Upon picking up my car yesterday, I was initially relieved that the service appeared to be completed efficiently. However, my elation was short-lived as I inspected my vehicle more closely today. To my absolute horror, I discovered multiple scratches on the once pristine hood of my car. These scratches, which were undoubtedly caused during the servicing, have marred the aesthetic appeal of my vehicle. How can a company that claims to be a professional in the automotive service industry be so negligent? Scratches on the hood are not minor inconveniences; they are blatant signs of a complete disregard for the customer's property. My car was handed over in impeccable condition, and it is unfathomable that it would be returned in such a sorry state. This experience has not only left a dent on the hood of my car but has also left a lasting dent in my trust for Jiffy Lube. The lack of attention to detail and blatant carelessness displayed by your technicians is beyond comprehension. As a customer who has consistently chosen your services, I expected a level of professionalism and responsibility that is sorely lacking. I demand an immediate and comprehensive resolution to this matter. The scratches on my car's hood need to be rectified at your expense, and I expect nothing less than a genuine apology for the inconvenience caused. My trust in your company has been shattered, and I implore you to take swift and appropriate action to restore it. If this is the standard of service your company upholds, then I am afraid it speaks volumes about the values and principles guidingJiffy Lube. I hope this review serves as a cautionary tale for potential customers, urging them to think twice before entrusting their vehicles to a company that seemingly values their cars less than they do. Disappointed and Frustrated...."

"I'm shocked there are such positive reviews of this Jiffy Lube. It took two hours for me to get an OIL CHANGE. I had to flag the attention of multiple employees before I understand where to wait in "line." You have the constant feeling that you don't know if someone is attending to you or not. They westing times and trying to get the extra money from you don’t go there"