Ingolstadt West, German Auto Specialists
6933 Canoga Avenue, Los Angeles, CA 91303
Location & Phone number
6933 Canoga Ave, Canoga Park, CA 91303, United States
About the Business
Ingolstadt West, German Auto Specialists is a premier car repair institution located at 6933 Canoga Avenue, Los Angeles, California, United States. Established in 1989, we are dedicated to delivering the highest quality in German automotive repair, service, and performance upgrades. Our team consists of some of the country’s most qualified technicians and office staff, equipped with the most advanced automotive software and tools.
We specialize in servicing German vehicles to factory specifications, ensuring that your car is in good hands. From complex repairs to performance tunes and modifications, we offer a wide range of services to meet your automotive needs. Our certified technicians have over 35 years of combined experience working on European vehicles, guaranteeing premium quality service every time.
At Ingolstadt West, we pride ourselves on providing exceptional customer experiences, offering complementary services to build trust and loyalty. Whether you need routine maintenance, diagnostics, or full engine rebuilds, we have you covered. Owner and Manager, Brad Townsend, brings a lifelong passion for cars to the business, ensuring that every vehicle receives top-notch care.
Visit Ingolstadt West for all your German auto repair and performance upgrade needs, and experience why we are known as the best in the west!
Photos
Hours open
Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
8:00 AM - 1:00 PM
Sunday:
Closed
Reviews
"The best Audi service I’ve ever been to. Brad is the best. These guys don’t play."
"Super knowledgeable about Audi’s and reasonably priced. Brad and Kevin are awesome to work with."
"Fantastically fast and thorough service. Whether you're in need of regular maintenance/repairs or aftermarket parts, they can do it all. I wouldn't take my Audi anywhere else!"
"The worst customer service and repair shop I've ever experienced. We took in our 2015 BMW 5 series with 80K miles for loss of power. After they diagnosed the vehicle, we were told we needed to replace fuel pump together with a bunch of other things. We got the car back after $2,500 and when I asked Brad how the overall condition of the vehicle was, he said excellent and should get another 10K+ miles before any other major repairs will be needed. 1,500 miles later the vehicle lost power again. Took the car in to the shop WITHOUT AN APPOINTMENT and we were told it will take 2 days to diagnose the vehicle and get back to us. It took them 10 days to diagnose the vehicle without any communication whatsoever. I called and visited them a couple times during these 10 days and each time they told me they will get to it that afternoon or next morning and I would hear nothing. After the 10 days, Brad came back with an estimate of over $3.5K to repair the same problem that I already spent $2,500 for just 1,500 miles prior. I informed Brad that I just do not trust him or his shop and I just wanted the car back. That is when Brad turned 180 degrees and started attacking me and my character, whatever. I took the car back home and noticed a very strong smell of gasoline in my garage. Opened the hood and found a huge, continuous gasoline leak coming from the fuel feed line. Ended up taking it to another BMW mechanic who informed me that I would need to replace the fuel feed line due to 1st mechanic (Ingolstadt West) damaging the fuel line during disconnecting or reconnecting it. To me it was very dangerous to release the vehicle back to its owner in that condition with alerting them. SHAME ON THEM. There goes another $650. Changed the fuel line, ran some tests and vehicle runs perfectly."
"This is by far the best SHOP IN ALL OF LOS ANGELES!!! I've taken 3 different cars here now in the course of 5 years and I wouldn't go anywhere else. Yes they specialize in German cars but they will take care of any car you bring them. A++ Service"
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