CARSTAR Chilton Auto Body San Rafael

"Upon our arrival to the last place you want to go (auto body shop), we were pleased to be greeted by Gustavo. Understanding that we were somewhat sad and concerned about the work that would need to be performed, he really made us comfortable and explained every detail. Gustavo never made us feel rushed, and I believe he went above and beyond to give it to us straight. I am not a huge car guy, but I really believe he and his team were the right choice. Gustavo, thank you for your time and patience. We will do a part two after completion. First impression, we feel we found the right shop."

"I had a $2800.00 bid on a paint repair on my Tesla from a recommended auto shop. I thought it was high so I went to Chilton and spoke to Gustavo, the manager and his painter Israel. They did a perfect job. The charged was $500.00"

"I recently took my Tesla to CARSTAR Chilton to have the car repaired after an accident. My experience was nothing short of fantastic. From the moment I entered the store, I was greeted by a warm and knowledgeable staff that made my experience pleasant. The customer service exceeded my expectations. The staff members were attentive, offering helpful advice. They took the time to understand my concerns. Gustavo did a fantastic job. He is a perfectionist. I would definitely recommend their services."

"These folks were AWESOME! Especially Caitlin at the front desk. Helpful, speedy, and informative."

"I was very impressed by my experience. They give their customers a lot of individualized attention ensuring that they are informed for every step of the process while also catering to their needs. They were generous to call a Lyft for drop off and pick up and the work they did for the repair was well done and they even went out of their way to buff out a couple imperfections around the area. All in all, excellent work and I'd recommend their services to anybody in need of them."