Folsom Lake Honda - Sales

"From the moment we walked into Folsom Lake Honda(100% better than any other Honda in 60 miles), Eddie made us feel not just welcome, but genuinely cared for. Buying a car can often be a daunting task, but Eddie's approachable demeanor and in-depth knowledge instantly put us at ease. We were in the market for a Honda Pilot Touring, and Eddie went above and beyond to ensure we got exactly what we were looking for. He didn't just sell us a car; he provided a comprehensive understanding of the Pilot's features, benefits, and even walked us through the subtle nuances that make this vehicle a standout. His passion for cars, and Hondas in particular, shone through every step of the way. Eddie's professionalism and patience were remarkable. He answered all our questions, no matter how minor, and took the time to explore financing options that best suited our budget. It was clear that our satisfaction was his top priority. The purchasing process was seamless, thanks to Eddie's meticulous attention to detail and his commitment to ensuring everything was in order before we drove off the lot. It's rare to find someone as dedicated and knowledgeable as Eddie. His exceptional customer service and genuine enthusiasm made our car buying experience not just stress-free, but truly enjoyable. If you're in the market for a new vehicle, we highly recommend paying Eddie a visit at Folsom Lake Honda. He's not just a salesman; he's a true professional who goes the extra mile for his customers."

"Folsom Lake Honda is amazing I have been going to them for the last 5 years for all my needs. I have now purchased two cars from them and both times have been great. They really go above and beyond to help you get what you want and need. My most recent visit they truly went above and beyond. The gentleman Ian that helped me was awesome and really helped me get into what I needed. He really did his absolute best to make sure that all of my needs and my budget stayed in tact. They are great here."

"This dealership has been my trustworthy place to have my car taking care of from oil change to any repairs. I bought my Honda Fit from this place about 12 years ago and had been coming back dully for all of my oil changes. I also had the car repaired when I needed for minor repairs. The customer services were excellent. The waiting area was extremely clean and welcoming. The agents were helpful and very professional."

"Very smooth process from online comparisons, pricing, and locating the perfect vehicle all the way to signing the papers and getting the keys. No aggressive selling or persuasion. I was only at the dealership for just over 1 hour."

"I will start by saying I am not a "rookie" at buying a new vehicle, e.g., last half dozen new vehicles I purchased were at invoice or less . . . That being said, the last new vehicle I purchased was 2007 (when I retired early, i.e., I felt there wasn't a need for a new car during retirement, as I did not feel I had to be anywhere on time any more). My MO was to forewarn the salesperson that he had one trip to the manager's office for a "point of contention" . . . and, if there was a 2nd disagreement, I would walk out the door. Essentially, I already knew the absolute, final price I was going to pay before I even drove to visit a dealership. Fast forward to approximately 3 weeks ago, after months of research (various makes and models), I had a very good offer from Serramonte Honda, albeit, it was a hundred miles plus away. Nevertheless, I asked local dealerships - Auburn, Shingle Springs, Capitol, Elk Grove - if they would match Serramonte's price? No one did, albeit, they tried to confuse or "muddy" their offers with add-ons, trade-in proposals, etc. In short, no deal. I was adamant I would get the price I wanted or I would wait until December time frame when the 2024s came out . . . and hopefully, the local dealerships would provide better prices for their 2023 RTLs. I understand unequivocally that dealerships make money from three primary areas of their operation; Sales (direct and cash back - monthly and annually), Service, and the Finance and Insurance (F&I) departments. Of course, they have to make money. That being said, no one wants to be a victim. This last Saturday, I contacted Folsom Lake Honda via email and outlined my proposal. Jeff Monioz, called me immediately and said, "Serramonte's price is $40,570.00 plus fees which is their protection package and the Phantom Footprints. We do not even do Phantom anymore as it has proven to be ineffective for theft of vehicles. My pricing will be a minimum of $750.00 less than their price on the vehicle that I have incoming. I will keep you updated as soon as the vehicles start to arrive. I will also give you the exact price when the vehicle actually hits the ground at the dealer, but rest assured that I am beating what you already have." Three days later the vehicle arrived and I purchased it yesterday. I was probably in his office and finance - a total of 1.5 hours. The vehicle already had almost $3000.00 worth of upgrades (2 sets of mats - winter and carpet; front/rear splash guards; chrome wheel locks, etc) that did NOT cost me a dime. Total dealer cost was $47,145.00 WITHOUT tax, license, DMV fees, etc. My "out the door" price with tax, license, DMV fees, etc., was $43,819.76 . . . WOW! I would be remiss if I did not mention Evan Watson in Finance. He was outstanding as well. If I was in his office for more than 20-25 minutes, I am exaggerating. The entire process with both Jeff and Evan was seamless. Last, but not least, I need to mention Daran whom also was beneficial and gave me some insight about the Honda Ridgeline RTL, along with other information I received the night before I visited the dealership. As long as I live in Pollock Pines, CA., Folsom Lake Honda will have my service and sales business. I apologize for the length of this review, but this organization impressed me! Again, thank you Folsom Lake Honda, Jeff, Evan, and Daran!"