San Diego Gas and Car Wash

"The lack of care from a single employee in this entire operation is mind boggling!! I don’t think there is anyone responsible for anything. If my customers in my service business were treated the same way this place treats its customers I would be out of business. The quality of cleaning is shoddy at best. Streaks and missed spots all around. You’ll end up having to inspect and quality control yourself and then finish the job yourself. Just atrocious. If it wasn’t for their prime location this place should have been out of business, and deservedly so. Go somewhere else… Do it yourself… wait for the next rain… do anything but to come to the Shell gas station/car wash in Eastlake. You’ll only disappoint yourself."

"Hey everyone, you want to waste your money and have a terrible experience at a car wash? Then come here and it will not disappoint! Worse place ever. Don’t believe me? Read the other reviews. Don’t just take my word for it. Oh and forget about talking to one of the managers. They are arrogant, rude, and offer no resolution to your complaint. How are they still in business? Maybe because they are attached to a gas station and it’s convenient for people to get a wash. Make no mistake, you will have a really bad experience sooner than later. Added 12/06- Owner responded to my review. Asking me to contact their team to see how they could make things right. That tells me that he didn’t read my review in its entirety. I did contact the “manager” which told me that if I want good results every time I have to give big tips. That’s why I said he was rude and arrogant. Anyway. This is my honest experience."

"Not very good cleaning. Turned car in @ 4:20pm. They close at 5:00pm on Saturdays. I'm assuming they rush on the cars that come in after 4, which probably isn't a good habit/business practice. I paid for the platinum option - had high hopes, really hoping to find my new car wash place here. Left dead insects in the grill area, didn't clean the headlights, had to wipe off water from window myself, left dirt around the skirt/lower part of bumper, cursing in English/Spanish out loud n proud."

"Went here and paid $150 (got a $10 discount) to get my f150’s dashboard cleaned, floors vacuumed, seats shampooed, and exterior washed. After I arrived here I noticed this car wash didn’t have the best reviews but I and was not disappointed at all. I forgot to take pictures before my truck was washed but there was a lot of hair on the backseat floor because of my dogs."

"This place is easy to get to, they do a decent job at washing the cars out here. I like the people they are nice and friendly. Service is good has is usually pricey, but for a fast fill and a carwash is worth it."