Boss Auto

"I had an excellent experience with Boss Auto. Had my front and rear brakes replaced. I spoke with Robert who was able to schedule a time within a busy schedule, on a Sunday! The price was more than reasonable, no work arounds or upsells. He let me know exactly what the wear was on my brakes, that were accurate (I had them assessed at my dealer). The price was half of the dealer with the same parts, labor. Very personable and professional and I will be back. Thank you!"

"Needed a repair done on the EGR system and although we were 90% certain what it was, dealerships were quoting thousands. As a long-time mechanic, I understand the repair process, and the need for them to go through their proper paces. However, nobody was even willing to quote a labor time definitively in the case that it happened to be what I was suspecting (red flag). Robert and his shop were the exact opposite. Was able to give clear estimates and walked us through the repair process in detail, itemizing everything, completely transparent. His process (a simple smoke test, something the dealership mentioned nothing about) ended up working and shrinking the repair bill down by a factor of four from what the dealership was charging. He even was able to find a set of four new tires for the car for cheaper than I could find anywhere online; mounted, balanced, installed - and car repaired - for much less than the dealership could even begin to diagnose the EGR issue. Everyone at the shop was super nice, respectful, and hard-working. Robert runs his shop exactly the way you'd want a shop run if you were taking your car to him, whether you're an experienced mechanic not wanting to waste your own time wrenching or a complete beginner that knows nothing about cars. He'll do right by you. Boss Auto should literally be saved in your phone. PS - This is coming from a guy who knows a lot about shops and what you want (and don't) to see in a repair shop."

"Just had an oil change there. got the deal off groupon. Very nice staff. I watched the oil change and they did everything really well. they do everything in front of you because it’s a small shop so there’s no way they can cheat you. Definitely the best deal in fullerton. if you also buy a tire rotation make sure to tell them because I’m not sure they know it’s included in the deal."

"THIS PLACE IS HORRIBLE. Caused me damage to my car. They broke my caliper and ABS module and some wires were damaged due to heat. Didn't know till I went to a PROFESSIONAL mechanic to ask me where did you get your brakes done because they did a horrible job. STAY AWAY FROM THIS PLACE FRAUDULENT YOUR CAR WILL NEVER WORK THE SAME IF SERVICED HERE"

"Well I thought they were very nice and accommodating, until I was back on the road. There was an extremely heavy smell of oil/gas in the air so I rolled down the windows to try and clear out the smell. Well it's been a week and the smell is still very strong. Idk what they did but it never stopped smelling bad. I will call them in the morning and hopefully they can enlighten me as to how and why my car smells the way it does."