Alamo Rent A Car
500 James Fowler Road, Santa Barbara, CA 93117
Hours open
Monday:
8:00 AM - 11:30 PM
Tuesday:
8:00 AM - 11:30 PM
Wednesday:
8:00 AM - 11:30 PM
Thursday:
8:00 AM - 11:30 PM
Friday:
8:00 AM - 11:30 PM
Saturday:
8:00 AM - 11:30 PM
Sunday:
8:00 AM - 11:30 PM
Photos
Location & Phone number
About the Business
Alamo Rent A Car is a reputable car rental institution located at 500 James Fowler Road in Santa Barbara, California, United States. With a wide selection of vehicles to choose from, Alamo Rent A Car offers convenient and reliable transportation solutions for both leisure and business travelers. Their friendly and knowledgeable staff are dedicated to providing excellent customer service to ensure a smooth rental experience. Whether you need a compact car for a quick weekend getaway or a spacious SUV for a family road trip, Alamo Rent A Car has the perfect vehicle for your needs. Experience hassle-free car rental with Alamo Rent A Car in Santa Barbara.
Reviews
"I booked a car here through Expedia and the reservation said it was confirmed. I paid for an Uber to get myself to the airport to pickup the car and then when I arrived Alamo said "we don't accept same-day rentals". This was very annoying as I had a reservation that said it was confirmed and already paid to get myself to the airport, but they assured me I would not be charged. A couple days later I look at my credit card statement and I have a $22 charge for the insurance, because Expedia says Alamo never cancelled the reservation and for all they know I did pick up the car. Whenever you call this location you get a busy signal. So Expedia won't refund me. The fraud and/or incompetence of both of these companies is just astounding."
"In hindsight, I’d advise future customers to check out the reviews/rating first before renting a car at this location."
"Terrible outfit to rent a car from! Most worthless and unhelpful customer service reps over the phone and at the counter. Mistake over mistakes with our rental - - plus very dirty vehicles and all beat up when we picked it up! Will Never rent from them again!"
"Rental experience was great. Post-rental experience, not so great. I dropped the car off before the front desk opened (around 4am) and put the key in the lock box. Going through TSA, I realized my sunglasses had fallen off my shirt while I was unloading my things from the rental. I left the gate to go looking for the sunglasses. They were inside the rental car, very clearly sitting on the drivers seat. I took a picture, sent it to the management phone number they texted me from, filed a missing item claim, and have reached out to the front desk multiple times. There’s been zero update from the claim I filed online (not even a confirmation email that I’ve filed a claim, which I find odd) and no updates when I call the front desk. With the exception of James (who’s been wonderful), no one seemed willing to help and I felt like I‘ve been given the runaround. Unless something miraculous happens, the sunglasses were very obviously stolen. So let my experience be a lesson to future renters—this is not a trustworthy Alamo location. Double and triple check that the car is empty before you return the keys."
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