Pick Your Part - Rialto

"Prices for used parts are way out of line. Admission is now $ 5.00 just to get . People think very hard if your going to ANY of the pick a junk yards. There are NO bargins to be had. Their pricing structure is crazy and not worth the admission price to get in. They are Gouging ALL the customers at ALL the pick your junk yards now. Buyer beware , YOU have now been warned.... . Greed and more greed to come in the future."

"They want full price for damaged parts, where i can get the same or cheaper on eBay, rude staff think they own the world! The manger Stephan claims to have 8 years experience of auto parts when he doesn’t even know what a bumper filler is? Most of the time they ask you in a rude manner or just grab your tools to look inside? Feels like you entering state prison no a junk yard ! And for your tax account they never gave me or informed me for activation, or give an account number, so you cant basically use it ….. it is mess"

"Been going here for years but lately this yard has turned into the Worst lkq yard I’ve been to People @ the window are totally jerks and im pretty sure im not the only one who thinks the same ! Last week. Needed a radiator support cover (little plastic trim) i found one but it was broken in half thought id buy it and weld it together no big deal Time to pay chubby girl @ window said it was $38 didn’t pay left to rock honda in fontana bought it for $42 Will never come back thats for sure !"

"Been going here for years. Decided recently to restructure how things are priced at checkout. Pulled a complete front bumper cover, fog lights, grilles, etc. No reinforcement bar. Was charged for every little thing separately. Total ended up coming to 460$ for a not so great part, damaged, that I payed 130$ for two months ago. You can find a similarly priced part at a full service yard. Pulled and delivered to your shop for about the same, from LKQ! Old business model was that you were trading your time and labor to save a buck. Now not so much. Needless to say the part got left behind. I did buy a couple little things, but for nearly triple what I had payed before. Don't see this restructuring working in their favor"

"Literally just walked out of this place. I hope to never ever come back. One of the worst LKQ yards and I’ve been to a few. I came from the Los Angeles County area only because I found a specific color vehicle like mine, a hard to find brown metallic and I wanted the fender. I found the vehicle online via LKQ inventory search. This yard Unlike other yards, which are divided by import and domestic GM, Ford and trucks,SUVs in a section etc. Rialto in this yard all cars, trucks, SUVs are scattered everywhere it literally took me 30 minutes to find the vehicle. Online it will say what section and row However, Rialto doesn’t have not one sign directing you towards any type of row or section. Apart from that long lines to pay now you would think it’s because business is booming well locals have no choice but to put up with walking a marathon to find their vehicle but reason for those lines lines are because the cashiers are extremely slow. For me Once at the window the cashier named Estefan guy with a full beard was rude like if I owed him something no, you’re providing a service this is not free only because I asked to remove the warranty he said all rude OK if it doesn’t fit there is no exchanges! yeah bro I’m getting a Chevy fender to put on a Ford vehicle I’m trying to fit this truck fender on my 2 door coupe.. overall the worst experience if your time is money definitely don’t come here."