Caliber Collision 3295 Bernal Avenue, Pleasanton, CA 94566

"My review is more about an employee than the shop as I mainly have only dealt with Reesa. She is extremely professional, very knowledgeable, and attentive. She assisted my mom in evaluating damage to her vehicle and very impressed with the outcome. I am also an insurance agent and have had customers rave about their experience with both the shop and Reesa. The general public truly has no idea how challenging the insurance industry is. It is not just property insurance, the auto insurance industry as well is in the most challenging state in history and in the 24 years I’ve been a licensed insurance agent. Since the Pandemic started, the access and back order of parts has been increasingly difficult and the wait excruciatingly painful to both clients and the employees of body shops. Not to mention the increase in cost and demand due to distracted driving and vehicle theft. Reesa and her crew at Caliber Collision have done an amazing job communicating this to my clients that have had to experience working with her and them. I recommend this shop highly and if you have the pleasure of Reesa handling your situation, you are very lucky."

"My insurance company sent me here so I did no research of my own. Very professional! Best customer service I’ve ever received at a body shop. Kept me informed of the progress along the way and yes my Porsche looks fantastic again!"

"Staff was friendly and very communicative throughout the process. They sent frequent updates on the repairs so I always knew what point my car was at throughout the whole process. The only issue I had was my license plate was placed back on my car off centered but I brought it back and they fixed it in 10 minutes for free. Overall really happy with my experience there!"

"Great service, they made everything easy and was helpful with rental advice. Very smooth process a d had my car ready ahead of estimated schedule. The staff was great and they communicated every step of the process. They did great work with the repairs as well. Definitely recommend."

"My car looks great post repair. Santos (Service Advisor) and Amanda (Office Manager) were friendly and helpful, S also was very informed as to the process in general and my vehicle in particular. They were easy to reach by phone for updates so I could get my car back in time for a road trip. Texts were spot on, not too intrusive. Santos went the extra step to provided me with notes about previous repairs from prior owners, what to look out for in terms of longevity of the paint and exterior frame."