Safeway 3334 Alhambra Avenue, Martinez, CA 94553

"Ruined my Friday plans. I placed a very thoughtful pick up order. They did not give me what I ordered."

"Employees are super friendly. It's an older store and I love it .No muss, no fuss. It still has the "neighborhood store" vibe which is why I shop here vs the big new boujee ones closer to me in Concord."

"I’m local to the neighborhood and I swear, this Safeway is horrible with customer service. Everytime I need assistance I can never find anyone to help me. Sometimes even when I ask I am waiting 10+ minutes for an answer. Tonight it was for a money order and apparently no one knows the numbers to do it. Except one person. I tell them I’ll just go somewhere else after waiting 7-8 minutes, and then the lady answers but I hear her say, oh she’s just going to leave now. Well I’m still here?! Can’t you help me? Also I’ve been here multiple times to get baby formula and it is a ridiculous process, and I can never find one employee in the store to help me so I end up waiting in a line of like 10 people just to ask. Because the “help” button I’m told by staff it isn’t even operable because “even if you push it, no one will come for you, it doesn’t do anything” that’s what they told me. Ridiculous?"

"Great store. Clean, plenty of parking. Watch out for the homeless guy living in his car to the South part of the parking lot smoking marijuana. Good customer service really good bathroom. Purchase the last two six packs of Henry weinhard soda pop. It's a small store so be prepared for that. Super nice guy in the deli and made me a breakfast burrito to write home about. Highly recommended location."

"The store itself is great and the staff are all pleasant and very helpful. The exterior is in rough shape, as is the parking lot. They could spend some money and make their parking lot kandscaping as nice looking as others in surrounding towns and cities. Plus they could use the occasional security guard to keep stuff like this attached photo from happening."