Walgreens 18568 Ventura Boulevard, Los Angeles, CA 91356

"Made an online appointment for a vaccine. Arrived and they don’t have the vaccine in stock."

"These pharmacists will literally refuse to refill insulin because it’s a little early after a doctor *orders it.*"

"I just spoke to Raquel over the phone. I need to get a prescription filled and I need to get pre authorization. . She was great. She listened to my questions before answering. She has the perfect accent that I could understood . She talked without sounding like she was in a hurry. She explained how the pre authorization process works. She really wanted to help me and I can sense her dedication in a very stressful environment . Every time I went there , there was a line. I presume that people who pick up prescriptions might be irritable because they are sick and the staff there has to deal with and put up with that day in and day out. Thank you Raquel and the staff of this Walgreens. The score of 2.9 is not warranted as it deserves 5 stars."

"Worst customer service in any pharmacy.. I have covid told to sit down and wait..while the pharmacist is on her cell phone.. virtually no one else in the pharmacy.. & I’m made to wait IN THE STORE WITH A FEVER OF 101. Very Bad staff mgmt.. never again.. Their poor judgement created a hazard for every customer in the building.."

"This place needs help. Some employees there are nice, but some are just clueless. Today one employee was standing near the front of the store smoking a cigarette 10 feet or less away from the door. Great image for the store. Try walking a few more steps so the first image somebody has of the store is some braindead-looking guy with a lit cig in his mouth while texting on his cel phone. Ok, having said that, the pharmacy is good. It's my local pharmacy, I've gone there for stuff for 6 years now since I moved to the area. I don't shop there though. Insurance covers my prescriptions but I don't buy much else there because the prices are too high."