A&W Restaurant

"Everything was fine ; like Jack in the box, it takes way too long to get your food(the drive thru peticularly)"

"Burger was good but was only given four onion rings for a large order."

"Everytime we try to order root beer floats or food it's never available. How this location is still open with so many one stars is beyond me. I know people like to get paid for doing nothing but sheesh."

"I ask for a papa burger combo and chicken tenders. At the window, the cashier tells me the total is $29 (she thought I ordered the tenders as a combo). When I politely tell her that I just want the tenders, not the combo, she insists that it’s more expensive for the tenders by themselves instead of the combo (how does that make sense?) and that she “doesn’t set the prices”. I just scratch the tenders, but have to get her attention again as she turns away because she never asked for my drink in the combo. With everything finally set, I park in the lot and wait for the food as I was told. Another dude comes out, gives me my food. No drink. Walks back inside before I can ask him where it might be. Gotta head back inside and ask for my soda firsthand. Wrong size given. Only reason this isn’t a one star is because the food (despite the fries being cold) tasted great, and I’m trying to recognize that. But good lord—I never thought fast food service could be THIS bad. I try to give the benefit of the doubt to all food workers, but at least pretend to care when you’re on the clock."

"Disappointing experience. Drive-through Personnel told me to pull around the front and they would bring my food out to me. After waiting 10 minutes I made a call and they told me the bacon was still being prepared. Finally the person from the drive-thru that took my order appeared at the front door, stop for a moment to check his phone, then came outside and asked me if I was the one who placed the order. After we confirmed that I was indeed the person who bought the meal, he gave me my food and I drove away. Unfortunately upon reaching my destination I realized there were no napkins, no ketchup, and my fries were definitely not hot. The burger was excellent. It was exactly as I had ordered it. That being said the rest of the experience overall was very disappointing. I understand that this is just a fast food establishment but I also understand that if I was the franchise owner and I read this report I might be tempted to terminate the employee. Seriously! What business allows their employees to run around being totally distracted by their cell phones right in front of customers? Apparently yours."