Ross Dress for Less

"Really bad customer service pressed the button on the jewelry section waited 10 min and a staff came to turn it off and ignored me when I ask can you help me. No response and walked away. Short staff understandable but poor customer service and communication with customer won’t come back to this location the line was a 30min wait. Zero stars"

"Great store to shop at! Jessica was great helping me with my questions! Will come here again just because of her! Thank you Ross for helping me get all my Christmas shopping done!"

"Worst Ross I have ever shopped at!!!! I wish I could give negative stars and a middle finger. My husband and I went shopping here for the 1st time on December 2nd 2023 spending over 400$ Christmas shopping g for our children. We stopped in today to return a speaker that we didn't like especially for the amount of money spent on it. The line was wrapped around the store so we were looking at men's jackets trying to buy something warm for a friend in an unfortunate situation, out of no where we are approached by 2 police officers who inform us that the store called to report us as return offenders who have stollen from the store before and that we have to leave everything and can't . my husband and I were on different rows but both of us responded that we only shopped once and never stole anything and we want to see footage of this since they are picking us out on false accusations and we have the receipt with several hundred dollars spent on that visit. Of course cops say they can't offer us that and being to push us towards the door. I couldn't help but laugh for the pathetic lies especially when My husband and I make plenty of money and we have children to go home to so were not out stealing and we never spend less than 200-300 dollars anytime we shop in a Ross store. I would return to this store which is cluttered beyond belief clothes are covering the floors. There are to many people and not enough room and every isle your stepping over the merchandise the employees disregard and are to lazy to clean up because they would rather be chatting and standing around. Best store to shop at if your looking to fall and sue them because they sure couldn't argue that complaint because its every row ever few feet an obstacle to work a cart over and manage to get thru yourself. The fact the choose to call police with false accusations and have zero care that they are incorrect and are profiling and refuse to deliver the proof behind there accusations but choose to kick us out of the store and ban us they are jokes. They could have stopped us and talked to us but I have never been treated so poorly for nothing and these people should be ashamed. You should do your job better and actually attend to the criminals. I will be making as many complaints about this store and I will be contacting my Attorney so they can realize there mistake!"

"I thought that this Ross would've had more facial items, and they didn't. I was a bit disappointed in that. But the store was clean, and I did find a handful of things that I needed. There also wasn't a lot of variety of shoes. I wanted to buy a pair, nbut they literally had 1 small rack in my size. Guess size 9 In women's shoes is popular in the area."

"Giving 5 starts because of you Lupe!! Thank you for the great customer service you provided today! Pretty impressed because usually only the securities say hi hahaha! Anyway… much appreciated! Keep being friendly!"