Ross Dress for Less

"It was meh..... It's definitely a treasure hunt and messy. People were nice enough. Only had a couple of cashiers. So the line was LONG abs took FOREVER"

"In addition to the extremely poor condition of the inventory, I was verbally abused and treated very disrespectfully by a Ross employee named “Joan” who treated another customer in the same fashion. Joan screamed at a customer in the fitting room area and then turned her ire on me when I simply asked the location of the restrooms. She barked “we don’t have any restrooms back here”. When I clarified that I was asking about the presence of a restroom in the store generally - not the fitting room specifically -she screamed at me and lied that the store had no restrooms (the manager Hortensia later advised me that this was untrue and that the “bathrooms were down” - whatever that means). I informed “Joan” that I didn’t appreciate being verbally abused and she responded that she “had already reported me (for what, I have no idea) - apparently in an effort to intimidate me. Her improper and unprofessional behavior towards me and the other customer appeared to be motivated entirely by racial bias. My retort was, of course, that I’d be reporting HER to Ross corporate and management. I asked several employees to get the manager for me so that I might file a formal complaint. I had to ask THREE different employees to get the manager before, after some time, “Hortensia” the manager on duty came over. She appeared entirely unconcerned by the abusive conduct simply stating “I will try to speak to her.” I also advised the manager of improperly charged/labelled items, the extreme long lines at the checkout (only one cashier was on duty the entire time) and the overall poor condition of the store. A horrific and miserable experience that I will be reporting to the Civil and Human Rights Commission."

"lots of brands and merchandise. But the store does not seem recruiting nice people. Some of the staffs are not helpful and some are really bad at treating customers.the lady manager is far worse. she should be having training for how to treat customers nicely, how to be polite and for good hehaviour and attitude. really bad shopping experience."

"They had full stock in Christmas decorations. Went looking for ornaments, no luck. But i did find very useful face cleanser and moisturizer. It's better to go around 10 am - 12 pm. Not too many people."

"This place has everything but the checkout line it's extremely long, almost all the time. I suggest to add more cashiers or train better your personal. Especially on the weekends. The prices are good. PD: I found these great shoes !! I like them a lot"