Wendy's 12410 Day Street, Moreno Valley, CA 92553

"A Mixed Bag of an Experience I had a mixed experience at Wendy’s on Day St Moreno Valley CA about a week ago today. The food was good, but the service was inconsistent. I must point out this- the only person who made my visit worthwhile was ZOELAN, who was a gem of a young man. He was courteous, patient, professional, and knowledgeable. He explained the Wendy’s promo and app to me with flair and passion. He also got my order right and gave me the correct change. He was the epitome of customer service. I implore the management at this location to promote & give this gentleman a raise immediately of not sooner. Thank you, Zoelan, for your wonderful service. You are a legend! However, I can’t say the same for the other drive thru worker lady, she was a thorn in my side. She was rude, impatient, and clueless. She had no idea about the Wendy’s promo I asked about or the slightest knowledge about the app. She then barked at me when I asked her about it. She also messed up my order and gave me the wrong change. She was the antithesis of customer service. She spoiled my mood and made me lose my appetite. She needs to be retrained or fired, because she is tarnishing Wendy’s reputation and customer satisfaction. She is an embarrassment to Wendy’s brand and to the customer service industry. Overall, I  had give Wendy’s on Day St MV a 3 out of 5 stars. It would have been a 5 easily if it wasn’t for the incompetent drive thru worker lady. I suggest you steer clear of this place, unless Zoelan is working, otherwise you will regret it. Wendy’s, please do something about your staff quality and consistency. You have a loyal customer in me, but only if you treat myself and others right. Otherwise, I will bid you farewell and I will spread the word to stay away from the Day St Moreno Valley restaurant."

"This Wendy's food doesn't taste the same as the one I usually go to. I always order the 2 for 3 breakfast.. egg n cheese with med coffee, I really like this combo and it's good but at this Wendy it was so dry that not even the ketchup I put on it help, it would crumble as I was eating it. The other Wendy I normally go to puts it on a bun and it is so tasty just the right amount of salt and all, not messy just a good hot sandwich when I'm in a hurry. The Wendy's on Day st gets a 3 out of 5. Maybe next time it will be better."

"If you are from Europe, you have to taste the homemade French toast with the syrup. The key for the toilet that is very clean is available at the caisse. Super friendly staff."

"I usually like this location when the black manager is working. Last night my order was messed up. Thr beef was pink and the nuggets weren't fooly cooked on one side of each nugget. I brought it back and the manager act like she didn't wanna make my food fresh after I returned the food. Seems like she had a attitude. That made me not want to shop with this particular store anymore. I had to get in my car and drive back over there to only get cold fries tossed back in the bag. I've eaten here like 5 times since moving to MoVal and they normally fire. But last night made me want to start going to the right late night choices, In N Out, Raising Canes, or something with more class."

"These remodeled Wendy's are super nice except for the vendor who sold them their paper towel dispenser and auto parts on/off fuacets in the restrooms. Every newly remodeled Wendy's has these same issues. Other than that, this Wendy's was a pleasure to visit and eat at. The staff, super friendly and very comfortable dining room as you can see in the photos."