IHOP

"We visited on a Saturday night after a cheer competition at MLK High School. It was around 9 pm, and they were cleaning up from the day. Only one server, a cook, and a busboy/dishwasher. We asked if they were open since there was only one table being served. The server said yes and sat us down. Several other cheer families arrived a bit later, too. We ordered Eggs Benedict, chicken strips & fries, and a bacon burger with onion rings. The Eggs Benedict were way over cook (hard). The chicken strips were overcooked, too. The burger and onion rings looked good but came out cold. Since we were hungry and it was one of the only places open in the area, we ate and made the best of it."

"Twice I have gone to this IHOP since it’s local and I enjoy supporting the local businesses. Honestly I have had the worse experience both times. I have ordered the big stake omelet with egg whites and both times it’s come with scrambled eggs instead of what I asked for. Twice it’s happen where I see actual steak pieces on the first orders then when I asked for my order to be fix the way I pay for and want I get hamburger on the second one. There is a slow service the waitresses never check on you and if you ask for something that missing or want additionally they never come back. The so call manager is distracted attempting to help, but she gets lost in the shuffle. She is polite but she does not have what it takes to run a restaurant. If you can’t remember slow down, write it down and go down the list. It’s not difficult. The cooks are not quality employees and add their own season to the food. The oils on the food are not changed out as often. How I know, it’s because you can taste the difference in oils. The food in a chain of restaurants has its own guide lines and season. Stop adding or taking away. This drives customers away because they are not getting what they pay for, this results in waste of food and customers that will not return to the establishment. At the end of the day this means the owner of the restaurant is loosing money in more than one way. Their biscuits and gravy is a joke. It’s not made at the store it comes in a bag then pour on dishes that are poorly washed and with soap residue. Any way you guys get the idea. Karen Miles, I think there should more training, cooks that can read what customers order and make what they ask not what the cook think it should be. Waitresses should be organized better and have enough personal to attend customers. Shift leads, managers or what ever they are call are there over see the food presentation and quality control , ask customer about the quality of food and maybe help with drinks as you approach customers. When you try to serve two Gods you are going to fail one for sure. I do not recommend this IHOP to anyone until the owner makes this right for all customers. We should get what we pay for and you can’t deliver find other ways to make money and have quality and sense of pride in what you do."

"Went on Christmas Day got my order in 45 minutes. Protein pancakes taste really really bad. The wanka strawberry hot chocolate too sweet and taste like you are drinking strawberry syrup. Never going back"

"Have been here many times. Tonight was the biggest disappointment. We arrived 6 tables not cleaned off and had to say "Hello ?" as no one to seat us. There were only 2 Tables of people. She apologized as she said she was the only one working besides the chef. Sadly, I thought she might start clearing off the 8 tables with dishes as my husband and I and another couple were the only ones there. To be fair, she was good when she waited on us. Sadly, we won't be back. This restaurant needs a better manager. I use to train people and I could see many things she could have done with clearing off tables."

"The service is prompt, friendly, and efficient. The storefront is well presented and the location is mostly clean, although the syrup trays could use some attention. The food is fine, nothing mind-blowing, but for what it is, it's perfectly acceptable. Don't sleep on the butter pecan syrup. It's delicious. The hash browns were a little chewy, but other than that it was fine."