Stonefire Grill

"My family and I came here to celebrate our kids school certificate. We had a party of 6 and arrived around 615pm. Upon arrival we were observing many of the tables being drug around and placed outside along with all chairs. When we were called to order we were told “we’re prepping for a party of 80 so it’s going to be a wait”. I saw several tables empty and some extra chairs that would easily accommodate my family and I. We were then told we would be sat and have no issue with being served. After a bit of back and forth with the manager we were ultimately told we would have to sit in separate booths and would be put on a waiting list to order food due to the party of 80. This party of 80 had not even arrived yet by the way. This place is so disorganized so mismanaged and the customer service is down right horrible. During the whole fiasco of trying to figure out of this giant restaurant could seat 6 people there were many families which were white that were allowed to be seated. I’m not sure if it’s because my family and I are Mexican in a predominantly white area but we were treated terribly by the workers here. They really showed us that service workers now a days could careless about quality professionalism and being nice to customers. I’ve written the corporate office with ZERO reply which tells me this company must be very used to having these issues and just staying silent. I’ll write a review in every single site I know to keep people from coming here."

"Food tastes not bad but not great. Cashier was nice and friendly. 1st time there but long and slow line. Not much guidance on what to do but wait in long line. Very casual dinning like a in door picnic. Self serve for most part except they bring the food out. Staff are nice though."

"Great ribs, salads, pesto pasta, and blueberry cheese cake. Lots of seating. Order food at entrance, find a table, and wait for food to arrive. Self-service on drinks, plates, forks, spoons, knives, and napkins."

"We recently dined at this restaurant for the first time, and I must say it was a truly disappointing experience. The food was shockingly tasteless, leaving me wondering if any seasoning had been used at all. To make matters worse, our orders were delivered at staggered times, so by the time some of us received our meals, others were almost finished eating. The unsanitary condition of the restaurant was evident from the moment we walked in, as there were numerous flies buzzing around the dining area. It's quite uncomfortable trying to enjoy a meal while constantly swatting away flies. What truly baffled me was the lack of basic eating utensils. We had to actively search for forks, knives, and spoons, as they seemed to be in short supply. This kind of oversight is simply unacceptable and shows a lack of attention to detail on the part of the staff. As if the poor quality of the food and the hygiene issues weren't enough, the prices were exorbitant. I expected to pay a premium for a dining experience, but the prices here were way beyond reasonable, especially considering the lackluster food and overall experience. All in all, our first visit to this restaurant will certainly be our last. I cannot recommend it to anyone based on my experience. It's a shame that what could have been an enjoyable dining experience turned out to be such a disappointment. We left after eating just half and went to In-and-Out."

"The food is always great, but the service it’s a whole different story. I order our food around 5:50 PM and they told me the food will be ready around 6:30PM. I purposely went to pick up the food around 6:50PM since it’s an Sunday. When I arrived there they didn’t even know where my order was, then after they found it. The waitresses told me oh your order is not ready yet. After 10 to 15 minutes later they finally finish preparing all my order. Then I asked the waitress I thought my order should be ready around 6:30PM she told me well she doesn’t know. And just walked away"