Loomis Ace Hardware

"We stopped into the BBQ store because they are listed as a Traeger dealer. The employee there was very knowledgeable and answered all our questions. We ended up with a Reqteq smoker and we love it. After our first use, we had a problem. Reqteq customer service responded but offered no solution. We called ACE. They called their rep/dealer and he found a solution for us right away. We are VERY happy with their store, their prices, their customer service, and above all, their support after the sale!"

"This is for their BBQ store. We bought a Weber grill and had some issues with it (not Ace,s fault), but it’s how they took care of us that is beyond belief! Their customer service is simply amazing. I most recently dealt with Sam over the phone, never met him prior. He was polite and just made things happen for me in the easiest stress-free way. When I arrived to the store to take care of the details I was shocked to see how young Sam was, as his customer service skills over the phone made me believe he was much older and wiser! Just a great young man and a huge asset to Ace and beyond. David the store manager was equally friendly and customer centric. And one last shout out to their Weber rep Chris. Bottom line, I originally bought my Weber here because the price was the same as the big-box stores, but I got the small town feel and customer service. I would have NEVER have gotten the help I did here at Ace had I bought from those big box stores. Many many thanks to Sam, David and Chris."

"Amazing service. Reasonable prices but more than big box. But honestly worth the service level and supporting local owned company. The hire local kids as cashiers and have experts ready to help solve your problems. LGBTQ friendly and supportive."

"We came in to get a nut and bolt to secure the underside of the fender on our car. Didn’t really know what size to get etc. One of the salesmen helped us. He had two different ideas he tried and the second one worked. He was really helpful and very nice! He took his time and made sure it was done right. He said he loved working on cars. Very grateful for his help. He’s an asset to Ace Hardware. It felt like an old fashioned friendly family business. We need more businesses like this one!"

"I absolutely love this store. Very pup friendly and also had treats to offer. The staff was very very helpful and took me right to what i was looking for. This small store has just about everything you could possibly need (kids bike tires - bird food) and its super easy to find. Prices were cheaper then i had expected & i can't wait to go back.."