NAPA Auto Parts 217 West Main Street, Woodland, CA 95695

"They know what they are doing, willing to help troubleshoot or find replacement parts! They are friendly and professional."

"Last visit I bought a set of radiator hoses, I really don't know where they found them, they look used and very bad quality, I return them and the guy look really mad at me because I told them they look used. I visited Napa Woodland at least three or four times and people working there never look happy, if they're not happy there they should change their job because customer service is not part of their skills."

"Great customer service. Ended up with the wrong parts for my repair, the employee Jeremey went way out of his way to process the exchange even though I didn't have the receipt. It took a lot on his part to track down the transaction and get all the paperwork straight on their end, but I walked out with the right part."

"The employees were nice. They could have been a bit more knowledgeable in the field of auto part sales. But I've seen worse...a lot worse. (Edit: response) admittedly I was dealing with a classic. So the lack of knowledge was due to the youth of the employee. And a bit of fail in regards to the cross reference abilities of your software used for parts ordering. The 72 bronco has 351 windsor swapped in and the kid was having a problem because he couldn't look up the engine type directly. He had to have direct application. The engine had been stripped to its bones and rebuilt. The original application was as a van engine. The kid's eye's kinda glazed over a bit when I explained that we had taken a forty some year old 4x4 and banged in about twelve thousand dollars in parts from toms bronco, wildhorse and nearly every parts place within a hundred miles of my uncles house. He's had that thing for seventeen years and he's drove it less than fifty miles. It is very very clean. And it has a bit too much power."

"I really needed a new headlight for my car; this was the 2nd Napa location I've tried today since the earlier one did not have it in stock. As of right now, because of incorrect (or newly posted/seasonal) store hours, I am stuck driving in the dark without a replacement bulb...I can only hope a different, more available business will have what I'm looking for. Really bummed out, but these things happen **I just submitted an edit/correction for the hours onto' Google"