Tekniton 3600 Madison Avenue, North Highlands, CA 95660

"Samsung contracts with Tekniton to perform warranty repairs. My 3 month old Samsung dishwasher door auto release stopped working. Samsung scheduled Tekniton service visits to perform repairs, six scheduled visits with half being canceled and only one part being replaced, the door auto release is still not working."

"Terrible customer experience. Our brand new Samsung washer, less than 6 months old, got an error code mid-cycle a few weeks ago and they scheduled our repair appointment through this company. The appointment was two weeks out, it was supposed to be yesterday. We have a gate around our neighborhood, the tech called when he arrived, I happen to miss it but called him back two minutes later and got no response. I tried to call back several times over the next 10-15 minutes and got no response. Got a call this morning to reschedule. The tech called one time and waited 2 minutes before leaving. This was in the last 15 minutes of our FOUR HOUR repair window."

"If I could give a zero I would. I have a warranty through Samsung and they this company kept canceling my service call because they didn't have parts. Well, they hadn't even done a diagnostic service call to know what they needed to do. How is that possible? 100% will not allow them in my home and will be filing a complaint with the BBB. Avoid this company. Rude customer service, misinformation, lies and poor communication skills."

"This Hass to be the worst company I have ever seen. My dishwasher broke. I called Samsung and they got me connected with this company. They flaked on all six of the appointments I had scheduled didn’t show up and gave me excuses after excuse about why they couldn’t make it or how their workers are incompetent to take care of their own job, do not ever use this company as you can tell by the reviews already They need to be shut down and out of business. If the owner of this company has a problem with this comment and review My phone number is in your guys system"

"My tv screen went black but the sound was still working. My tv was in-warranty and I requested service through Samsung's website. An appointment was schedules less than a week out. Ruslan arrived on-time, wore shoe covers in my house, and replaced the whole screen/panel within 20 minutes. I have no complaints about my service and I now have a working tv."