Starbucks

"So, this has become my favorite Starbucks. That is hard to say because there are like 758 within 5 minutes of my house (slight exaggeration). There are Starbucks nearby that have great service with super friendly people. They even remember my name! (This happens to me at more than one Starbucks... Yes I have a problem) And Starbucks is very good at having consistent quality, so the food and coffee is always great. But, this Starbucks is unique because it is quiet! The acoustic ceiling tiles and raised wooden floor dampen the noise. Most Starbucks echo and it is often hard to have a conversation. But this one is quiet. Maybe I'm old now, but quiet is nice. Thanks Google for asking me to update my review!!! The OTHER reason why this is the best Starbucks is because they don't make my wife feel like an alien when she says she has a nut allergy. Most Starbucks give the corporate line about liability and one place even said their machines were broken to avoid helping her!!! At this Starbucks, they make her feel like providing a clean mixer is so easy to do and they go way out of their way to help her feel like it is absolutely no big deal to make this easy accomodation! Today, the barista, Beth, was so supportive in this area. I realize that it is on us as customers to protect ourselves and Starbucks doesn't have to make any accommodations for allergies. We can simply go somewhere else. But this place, and Beth, are special and go out of their way to make it seem like it is no big deal. So great!"

"Best Starbucks I’ve ever been to. Their drive-thru is crazy fast (which they widened!) and the employees are so nice you’d think you were at a Dutch Bros."

"The entire crew is friendly, attentive and genuine people. My kids and I love coming here for pastries and hot drink. The food always done on time and done right. We always leave here feeling a bit happier knowing there are good people serving this Rocklin community."

"This Starbucks constantly disappoints, I had the worst experience with Kim in the drive thru yesterday. I asked for my drink to be made a certain way (the way I like it) I even offered to pay extra, she said they had no way to ring in the extra charge and therefore could not add what I wanted. It is shocking to me that her attitude switched when I questioned this, she ripped my drink out of my hand when I asked it to be fixed and her tone went completely rude. She clearly needs more training with customer service. Also, if I am paying almost $6 for a drink and offering to pay extra for the only way I like it, I think it is crazy to tell the customer no, you can't. It is literally your job. Steer clear of Kim, nothing worse than an aggressive and rude employee."

"Nicest staff in the world. They remember me by name because I have a slight caffeine addiction (LOL), but their service is unmatched and unrivaled. Some of them even remember the drink I get every time and it’s surprising every single time. Even if your interactions are small (drive-thru), you’ll remember every one of them. Love them!!!"