O'Reilly Auto Parts

"Terrible customer satisfaction. Took a part in for warranty, they ordered me a different part and up charged me.Thanks guys for making me waste my time. Guess only your time is valuable."

"LILY thank you so much for going all out to answer all of my questions about my truck with accuracy and testing everything not just the one thing I came here for to get tested. She is very intelligent kind and took care of me even providing shops numbers. Thank you lily. This girl needs a raise :)"

"Your company policy regarding the warranty on a battery that I purchased 1 year ago sucks!!!! I have a 2018 Honda civic with 44,000 miles. The original battery never left me stranded until the end. I purchased this upgraded battery from O’Reily with an extended warranty. I went out of town over the summer and left the car at the airport for 8 days during a heat wave. Get in after arriving home and wouldn’t even click. AAA started it and ran until a recent trip where the car sat. Went to start it and nothing so I went to get a new one. Upon removal, the battery was leaking. Went to get a replacement battery because it’s under warranty. Nope!!! We need to charge it for an hour. I said it’s leaking. That’s possibly rain water. Your policy sucks and your warranty means nothing!!!!"

"I went to Oreilly first time in my life, I was always using Autozone, I am extremely satisfied with how they handle customer request. I was going to buy refrigerant for my vehicle, Ryan wanted to open my vehicle and check if there is any leak first. Well it was full and it didn’t have leak. I was going to mess up my vehicle. He guided me into right direction. This beyond of expected and very valuable to me. 5++++ stars Thanks Ryan."

"I go to O'Reilly Auto Parts Stores more often than Autozones. This O'Reilly is much bigger than the Autozone near by. WELL STOCKED, at wide aisles, oftentimes you can find sales items such as coolants or synthetic oils or something you can be used on your vehicle maintenance. Staff at this store is well trained. They "ALWAYS" ask (my number) customer number. I remember Alejandro, the staff, because he is so friendly and at the same time he is so professional. Keep up with good business O'Reilly."