AutoZone Auto Parts 570 East Holt Boulevard, Ontario, CA 91761

"Pedro and Emiliano very Helpful , they went out of their way to help me put on my windshield wipers in the rain . Highly recommend this store best all around"

"Some staff needs customer service retraining. Outside needs cleaning and there's always transients outside looking for something to steal. The store is well stocked but even the managers need some retraining. Go to another store honestly."

"Ivan was very nice, polite and very helpful. Gave great advice and put in my battery for me with no problem. I really really appreciated it."

"The last two items I went after were unable to accommodate and it takes forever to get to checkout. No quick stop anymore"

"I went to return an item I borrowed. I lost the receipt and the manger IVan G told me he could look it up by my phone number. He proceed to look it up and didn’t find it. He told me he can’t take the tool I borrowed back because I hade no receipt and no phone number on file. I told him I would not use another person number m, I don’t understand what’s going on. He asked me if I knew the person that helped me. I pointed the employee out and the employee said yes he gave me a number. Ivan G then became very conformational about the whole thing. I keep telling him why would I use someone’s else’s number for a deposit I have to pay. He then asked me do I remember what cash register it was that was used and the employee that helped me told him which register it was. Ivan was able to find my transaction. I asked him what number was used and he told me the number you have me.I then said see all that arguing with a customer. And the whole time the customer was right. I then told him arguing with a customer and giving a customer a hard time is not what a manager should do. He then said to me and I quote “It’s only a part time job why should I care. I then said your a horrible leader to say sometime that in front of customers and in front of your employees. He then once again said “it’s only a part time job you can report it I don’t care. This is a person that represents your brand and apparently doesn’t care how the brand is represented. I’m pretty sure that when he was promoted that was not the statement he made.I usually don’t take the time write reviews but in this case, what happened today was something I feel needed to be brought to your attention"