AutoZone Auto Parts

"I always have a good experience with this store but today I needed new windshield wipers on a really cold rainy night and Omar not only helped me pick the best windshield wipers but put them on for me in the rain and I really appreciate that extra help. This store will always be my go to."

"I was walking into the store today at around 10:30am，cheerfully, but working out being so disappointed，because the staffs at this UPLAND location are rude with no courtesy to customers，and reluctant to help. Then I thought my impression might be incorrect，so I read there review and my experience was almost as same as what written by one of customers： "Customer service here is horrible and a reflection of management or lack thereof........ ” There were 6-7 employees behind counter，"but only one was taking care of a line of customers". "The others were just mouth breathers....." ，with no willingness to help. "Avoid this auto zone you’ve been warned." My story：there were two employees chatting to each other. They split when I was approaching to them. I tried to talk the first lady, she did not even look at me but just walked away. A second chatter was also rude too..... I wonder why they got four plus stars，but I now understand better as to why they got 4+ stars. For the recent 20 reviews, there are so many of them having one star. They had a set of very good reviews long long times ago, but too many one star recently"

"Husband called and asked if you had Honda key fob batteries and if you could put the new battery in. He was told that you carried them and that they could replace the battery. We went over and the salesman tried to change the battery and ended up with the key fob in small pieces all over the counter. He said he guessed he couldn't change it and put all of the little pieces in a plastic bag and handed it back to us. We took it to Penske Honda and they worked on the mess for an hour and finally were able to put the mess back together again. Needless to say we will never go to AutoZone for anything in the future. What a mess!"

"Idk if this is just how the Company Runs things but We came in with a battery issue and one of your associates Helped us out. Her tag read Carol B... she was just the sweetest! I was worried that my battery wasnt the issue so she check our Battery with her little machine and even offered to check our system to make sure it wasnt something else. Helped us find a good sized battery some oil and even some wind sheild wipers wed been needing and even came outside to help up change the battery 10/10 guys the service was phenomonal!!"