Starbucks

"This my fav Starbuck open 4:30am. The girls work hard early morning need a raise"

"We just left this Starbucks by our house that we always go to and I am honestly in complete shock by the way we were just treated. My husband got a tall mocha and our name was called so I went to grab if off the counter and noticed it was super light. Like it was only half way full. It comes with whipped cream so we knew it would be a little lighter but it was way less than what you would expect. We normally don’t say anything but I told my husband we should just ask if they can remake it. He asked and the barista immediately got defensive saying that the order had been sitting there for a while and that it was just bc the foam was melting. I tried explaining that it hadn’t been sitting there for a while that we literally just got called but she kept talking over us. She finally realized it was the wrong order but by then my husband and I were honestly just standing there kind of dumbfounded in the way she had been speaking to us and she goes “are you waiting for a food order or something??” We were like no we are honestly just shocked at the way you’re treating us right now. Again, we are NEVER the type of people to ask for a manager but we were in disbelief and did. The “lead” on duty was standing right there and literally defended her saying that from what he could tell she was just explaining. Mind you he was saying it in a snarky way too. Honestly all we wanted from the get go was to just get it remade so that my husband actually had a full coffee to drink and instead we got talked to completely awfully and left with his half full coffee. Even if she had just apologized for mistaking our order for another one that would have made the situation so much better. I’ve never been treated like that by a customer service person before nor would I ever treat someone like that… Her name was Natalie. Didn’t get the leads name unfortunately, but we would appreciate an apology… Still waiting for a response to our Starbucks case and an apology. We don’t even feel comfortable going to our local Starbucks anymore."

"Perfect setting in a typical coffee place these days play decent music in the background. Employees are always attentive and happy and I return it every day even if I don’t have to charge my phone up."

"Starbucks in Cypress never disappoints. Great coffee, friendly baristas, and a comfy atmosphere. My favorite place for a caffeine boost!"

"Really nice staff and all the Starbucks goodies you could ask for. Impressive knowledge of their regulars and typical times they come in as she had them ready as they walked through the door! I would most definitely recommend, especially if you're a regular in this area. ☺️"